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Avera eCARE® partners with ViTel Net to scale multi-specialty, B2B and B2G telehealth care delivery
[February 06, 2019]

Avera eCARE® partners with ViTel Net to scale multi-specialty, B2B and B2G telehealth care delivery

MCLEAN, Va., Feb. 6, 2019 /PRNewswire/ -- Avera eCARE and ViTel Net announced their partnership to further scale and enhance efficiency of Avera eCARE's B2B and B2G telehealth service, using ViTel Net's vCareCommandTM enterprise platform for Avera eCARE multi-specialty clinic services and behavioral health. The partnership will increase access to care for underserved rural communities and fill care gaps for community hospitals, whose demand for a given specialty has outpaced their capacity to provide services locally.

ViTel Net's platform enables Avera eCARE to efficiently and automatically keep their subscribing partners' electronic health records current with the results from Avera eCARE clinician consultations. ViTel Net configured the integrated solution to Avera eCARE's workflow specifications. The referring partner physicians will be able to place telehealth consult orders from inside their own EHR, while the Avera eCARE consulting clinicians use ViTel Net specialties documentation for all care delivery. Administrative inefficiencies, along with the errors associated with manual record updates of the partner's EHR are eliminated through standards based EHR integration and automated dataflow.

ViTel Net's scheduling module also enables Avera eCARE to manage its resources efficiently and effectively for its specialty clinics. Being able to see patient, physician, equipment, and location availability in a single interface simplifies the otherwise complex coordination associated with scheduling telehealth appointments.

"For Avera eCARE to achieve itsmission of becoming a trusted, well integrated member of our partner health systems' teams, we have to continuously innovate to make it easier for our customers to do business with us," said Deanna Larson, Avera eCARE CEO. "With its comprehensive and configurable platform, along with its highly experienced team, ViTel Net has proven to be the right partner to help us accelerate our pace of innovation, further scale our programs, and reduce overhead."

"Avera eCARE has been delivering desperately needed quality health services to underserved communities via telehealth for over 25 years," said Allen Izadpanah, ViTel Net CEO. "We are pleased to partner with Avera eCARE and support their tremendous growth in providing access to the right care for Indian Health Services and rural health system patients - without leaving their communities."

Avera eCARE and ViTel Net shall be demonstrating the partnership's joint capability at American Telemedicine Association 2019 conference in New Orleans, LA from April 14-16th, 2019 in the ViTel Net booth #801.

About ViTel Net
ViTel Net is a telehealth innovator, providing seamless interoperability for the entire telehealth continuum of care. Working closely with our Clients, we configure our single run-time platform to match their workflows and aggregate patient data from disparate providers, sending and receiving to multi-EHR and PACS into a single, simple interface. Clinicians can seamlessly access medical data and use live video conferencing to remotely diagnose, treat, and manage patient care.

Formed in 1990, ViTel Net pioneered the development of configurable telehealth solutions and technologies. Our telemedicine experts have deep industry knowledge and program expertise helping clinicians succeed. We strive to enable our clients to improve the health and well-being of individuals and communities. Learn more at

About Avera eCARE
Avera eCARE, based in Sioux Falls, S.D., a leader in virtual care delivery with a proven 25-year record in visionary thinking.  We're using innovation and technology to find new ways to connect our specialty care providers to health systems (urban and rural) 24/7.  In an industry challenged with shrinking margins and workforce shortages, our programs improve efficiencies while decreasing provider burnout and turnover, keeping patients closer to home – all while improving quality of care.  eCARE's virtual care network serves more than 440 communities in 20 states across the nation.  

Avera eCARE is part of Avera Health, an integrated health system. We carry on the health care legacy of the Benedictine and Presentation Sisters, delivering care in an environment guided by our values of compassion, hospitality and stewardship. Learn more at

Media Contact:
Sue Hilger 

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