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RemotePC by IDrive Online Backup Launches HelpDesk - On-Demand Remote SupportLOS ANGELES, Jan. 9, 2019 /PRNewswire/ -- RemotePC, a remote access solution by IDrive Online Backup, has released a new On-Demand remote support solution, RemotePC HelpDesk. RemotePC HelpDesk is a great solution for MSPs and IT specialists to simplify support and have hands-on access to the devices they're supporting, while being able to handle multiple support requests simultaneously. HelpDesk allows users to equip their technicians with uninterrupted remote support to assist in better analyzing and understanding technical support queries. With a HelpDesk account, administrators have the ability to manage and monitor all service requests and manage their technicians from a single dashboard.
With a simple user interface, HelpDesk is easily implemented and works seamlessly with the user's current workflow. Users will still be able to utilize core RemotePC remote access features such as File Transfer, Remote Printing, Cross-Platform Access, and much more. RemotePC HelpDesk starts at $49.50 (90% off first year, $499.50 thereafter) for unlimited technicians. About IDrive View original content:http://www.prnewswire.com/news-releases/remotepc-by-idrive-online-backup-launches-helpdesk---on-demand-remote-support-300775654.html SOURCE IDrive Inc. |