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Verifone Introduces the First PCI-Compliant Full Touchscreen Feature for the Blind and Visually Impaired
[October 22, 2018]

Verifone Introduces the First PCI-Compliant Full Touchscreen Feature for the Blind and Visually Impaired


Verifone today announced the introduction of Navigator, the first-of-its-kind payment feature with a fully integrated touchscreen to earn certification for accessibility and usability by the Royal National Institute of Blind People (RNIB), a United Kingdom-based charity. Further, Navigator meets PCI (News - Alert) requirements - an information security standard mandated and administered by the Payment Card Industry Security Standards Council to reduce credit card fraud.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20181022005091/en/

Merchants around the world face accessibility and inclusivity challenges to ensure that payment hardware and software can be easily utilized by visually-impaired consumers. According to estimates by the World Health Organization, more than 217 million people live with moderate to severe vision impairment and another 36 million people worldwide have complete vision loss.

For visually-impaired consumers payment transactions present a unique challenge, particularly as payment devices continue to increasingly evolve toward touchscreens. Verifone Navigator delivers the ultimate solution.

"Te change to touchscreen technology from the physical PIN pad is likely to be a difficult one for many blind and partially sighted people," said David Clarke (News - Alert), Director of Services at RNIB. "But the change is coming, so we're pleased to be working with Verifone to make sure that new payment hardware and software in the form of Navigator is accessible and usable for the millions of people living with sight loss worldwide. After rigorous testing, we are delighted to certify Navigator's use by businesses that want to improve the experience for the blind and partially-sighted community."



How Navigator Works

Navigator enables merchants to transform the non-tactile touchscreen into a universal keypad with audio confirmation, so visually-impaired consumers can enter a PIN or other numerical data to easily make purchases.


"Secure payment is and always will be a universal concern for merchants and consumers alike. It is a constant that will remain even as the touchscreen trend overtakes the payment experience," said James Wester, Research Director for IDC (News - Alert). "Unfortunately, some merchants will use a plastic overlay with raised numbers that temporarily sits on top of touchscreen devices allowing the visually impaired to input their PIN. That not only fails to deliver an elegant touchscreen experience, it is not secure and can lead to cases of skimming."

Navigator is PCI PTS 5.x approved and will initially be available throughout North America and Brazil. The first-of-its-kind software is available now on Verifone's Carbon 10, a countertop or portable point-of-sale device that features merchant and customer facing tablets for optimal business management and customer interaction.

"We are proud to have taken the leadership position in developing Navigator, which we are offering up as an industry standard, applied to payment devices and other, everyday touchscreen technologies like ATMs and kiosks," said Joe Mach, president of the Americas, Verifone. "Verifone is committed to creating a better, more secure and inclusive payment experience for merchants and consumers around the world."

For a Navigator demo, visit Verifone Booth #1223 at Money 20/20 Las Vegas, October 21-24.

About Verifone

Verifone is transforming every day transactions into new and engaging opportunities for merchants and consumers at the last inch of payments and commerce. Powered by a growing footprint of more than 30 million devices in more than 150 countries, our people are trusted experts working with the world's best-known retail brands, financial institutions, and payment providers. Verifone is connecting more products to an integrated solutions platform to better meet the evolving needs of our clients and partners. Built on a 37-year history of uncompromised security, we are committed to consistently solving the most complex payment challenges. Verifone.com | @verifone.


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