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Exoprise Expands Crowd-Powered Office 365 Visibility with Real-User Monitoring and Reporting Tools
[September 24, 2018]

Exoprise Expands Crowd-Powered Office 365 Visibility with Real-User Monitoring and Reporting Tools

Booth 2006 - Exoprise, the leading provider of management and monitoring tools for Office 365, today announced expanded capabilities to enable organizations to optimize delivery, speed adoption, and lower costs for their Office 365 initiatives. Exoprise's leading CloudReady platform for active monitoring of Office 365 availability and performance now includes Service Watch to measure real user experience wherever users are located. New usage and activity reporting enable correlation of user experience with Office 365 adoption, utilization, and activity.

"As more enterprises adopt Office 365 for their workforce, IT teams quickly learn that they lack visibility into user experience and how to optimize delivery across the networks." said Exoprise founder and CEO Jason Lieblich. "CloudReady already helps these teams see how the network affects delivery to their distributed office locations. With Service Watch and Office 365 reporting, they can now see how real end users experience these apps right from their browsers and correlate this to overall adoption". Both Service Watch and CloudReady's new reporting capabilities tools are available today and are being demonstrated at Microsoft (News - Alert) Ignite 2018 at Booth #2006.

Monitor and Manage ALL of Office 365

CloudReady customers already benefit from visibility to Exoprise's unique repository of performance data, crowd-sourced from other subscribers around the world. With the addition of Service Watch, this visibility is expanded to cover real user monitoring wherever they are, enabling even faster problem detection, diagnosis, and rsolution. Along with the new Office 365 reporting, CloudReady delivers a comprehensive single pane of glass showing all the key performance indicators for the transition to Office 365. No other solution monitors all of Office 365, including Skype (News - Alert) for Business, from the perspective of real users, real locations, and real protocols.

"While service outages are rare, user complaints regarding service performance and quality of experience are not." According to the Director of Systems Engineering for Collaboration & Communications at a leading global consumer products business. "Before adopting CloudReady we only knew of problems when users reported them to the service desk, had no idea if they were localized, in the network, or at Microsoft. But with CloudReady we always know how things are working. With these new capabilities, we are in a better position to expand our Office 365 usage, adoption and productivity benefits."

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About Exoprise
Exoprise empowers IT teams with solutions that enable effective adoption and management of mission-critical, cloud-based applications and services with its CloudReady solution. CloudReady provides real-time visibility from behind the firewall to the cloud and back. By leveraging network path diagnostics, real-user experience metrics, actual app usage data, and crowd-sourced data analytics, organizations now have the visibility, speed, and agility to easily assure the best possible cloud service performance. Exoprise helps customers get to the cloud faster and ensures success once they are there. Visit Exoprise at; on Twitter (News - Alert) @exoprise; and on LinkedIn.

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