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Global $26.4bn Customer Engagement Solutions Market - Forecast to 2024 - ResearchAndMarkets.com
[September 13, 2018]

Global $26.4bn Customer Engagement Solutions Market - Forecast to 2024 - ResearchAndMarkets.com


The "Global Customer Engagement Solutions Market Analysis (2018-2024)" report has been added to ResearchAndMarkets.com's offering.

The Global Customer Engagement Solutions Market size is expected to reach $26.4 billion by 2024, rising at a market growth of 11.5% CAGR during the forecast period.

Growing adoption of customer engagement solutions to reduce customer churn rate, rapid adoption of e-commerce and m-commerce platforms, and growing focus on delivering enhanced customer engagement through omni-channel is expected to be the factors that drive the growth of the market.

Data synchronization issues between customer engagement solutions and other technologies is expcted to limit the growth of the customer engagement solutions market during the forecast period.



Key Topics Covered

Chapter 1. Market Scope & Methodology


Chapter 2. Market Overview

Chapter 3. Global Customer Engagement Solutions Market

Chapter 4. Global Customer Engagement Solutions Market by Organization Size

Chapter 5. Global Customer Engagement Solutions Market by Deployment Type

Chapter 6. Global Customer Engagement Solutions Market by Vertical

Chapter 7. Global Customer Engagement Solutions Market by Region

Chapter 8. Company Profiles

  • IBM (News - Alert) Corporation
  • Oracle Corporation
  • NICE Ltd.
  • Avaya
  • SAP SE
  • Microsoft Corporation
  • Salesforce.com, Inc.
  • Pegasystems Inc.
  • Open Text Corporation
  • Aspect (News - Alert) Software Parent, Inc.

For more information about this report visit https://www.researchandmarkets.com/research/m5v83f/global_26_4bn?w=4


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