TMCnet News
Global Customer Communication Management (CCM) Managed Services Market Analysis & Forecasts 2018-2026 with Market Positioning of Key CCM Managed Service Providers - ResearchAndMarkets.comThe "Global Customer Communication Management (CCM) Managed Services Market Size, Market Share, Application Analysis, Regional Outlook, Growth Trends, Key Players, Competitive Strategies and Forecasts, 2018 To 2026" report has been added to ResearchAndMarkets.com's offering. The global CCM (News - Alert) managed services market is set to cross US$ 1.20 Bn mark by 2026. The overall CCM managed services market is mainly driven by the consistently growing inclination towards adopting managed IT services. Increasing need to keep customers engaged through communication over various channels has ensured substantial penetration of CCM solutions over the period. CCM managed services enable organizations to achieve this effectively while limiting human labor costs. In addition, strong adoption of cloud services, especially in small & medium enterprises (SMEs) of North America and Europe, has significantly expanded the consumer base for CCM managed services. Nevertheless, risk of data breach remains a major challenge for the CCM managed services market. On the basis of product type, the CCM managed services market is ld by IT & telecom segment accounting for more over 1/4th of the overall market revenue generated worldwide. Other prominent industry verticals for CCM managed services include BFSI, e-commerce & retail and government & utilities. Hospitality & travel segment is expected to register high growth in the market over the forecast period. Further, based on geography, the market is led by North America and is estimated to retain its dominant position in the market throughout the forecast period. The region is mainly backed by the U.S. generating more than 25% of the overall IT industry revenue worldwide. Asia Pacific is set to demonstrate the highest growth rate over the forecast period. Key Topics Covered: Chapter 1 Preface Chapter 2 Executive Summary Chapter 3 Market Dynamics Chapter 4 CCM Managed Services Market, By Industry Vertical Chapter 5 North America CCM Managed Services Market Analysis Chapter 6 Europe CCM Managed Services Market Analysis Chapter 7 Asia Pacific CCM Managed Services Market Analysis Chapter 8 RoW CCM Managed Services Market Analysis Chapter 9 Company Profiles
For more information about this report visit https://www.researchandmarkets.com/research/8kh5wd/global_customer?w=4 View source version on businesswire.com: https://www.businesswire.com/news/home/20180831005108/en/ |
