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Toronto to Host May 25th Summit on Revolutionizing Customer Experience with Artificial Intelligence
[May 17, 2018]

Toronto to Host May 25th Summit on Revolutionizing Customer Experience with Artificial Intelligence

Genesys organizes event for business leaders focused on leveraging AI and mobile solutions

TORONTO, May 17, 2018 /CNW/ -- Genesys® (, the global leader in omnichannel customer experience and contact center solutions, is inviting the greater Toronto area business community to the sixth annual Toronto Tech Summit taking place May 25. The event brings together some of Canada's most forward-thinking business leaders to discuss the newest technology innovations for revolutionizing, modernizing and crafting incredible customer experiences. Special attention will be paid to how Artificial Intelligence (AI) is disrupting customer experience, enhancing transportation, and shaping society.

2017 Genesys logo (PRNewsFoto/Genesys)

What: 6th Annual Toronto Tech Summit
When: Friday, May 25, 2018 from 11:00 AM to 4:30 PM
Where: MaRS Discovery District (Auditorium), 101 College Street, Toronto, ON M5G 1L7

Who: Hosted by Chris Connolly, vice president of Product Mareting at Genesys, this summit will feature many engaging speakers and experts in AI.

  • Keynote speakers include Alex Manea, chief security officer at BlackBerry; and Andreas Souvaliotis, founder and CEO at Carrot Rewards.
  • Solo presenters include Megh Gupta, director of Industry Solutions at Element AI; Cara Clairman, CEO of Plug'n Drive; and Dr. Josipa G. Petrunic, the CEO of the Canadian Urban Transit Research & Innovation Consortium (CUTRIC).
  • Lightning talks will be given by Ada Support;; MannLab; Smooch; and event sponsors Cogeco Peer 1 and PAYTM Labs.
  • Additional speakers and panelists come from AdeptMind; Integrate AI; Massively; mobileLIVE; Nu Echo; RBC (Borealis AI); Turo Canada; and Wysdom; among others.

The event includes ample networking opportunities with other tech enthusiasts and Genesys employees, Q&A sessions after each talk and numerous giveaways. See the full agenda and speaker list at:

How: VIP tickets are already sold out, but general admission tickets are still available for only $35 (CAD).

About Genesys
Genesys® powers more than 25 billion of the world's best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. 11,000 companies in more than 100 countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement because they perform equally well across channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering. Visit on Twitter, Facebook, YouTube, LinkedIn and the Genesys blog.

Rachel Faulkner
Public Relations Director
+1 317-715-8109

Leon Vymenets
Co-founder and Event Director, Toronto Tech Summit
+1 647-219-8030


SOURCE Genesys

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