[May 15, 2018]

Gartner Announces Gartner Peer Insights Customers' Choice Recognition for Six Markets

Gartner (News - Alert), Inc. announced today the 2018 Gartner Peer Insights Customers' Choice for six markets: Client Management Tools, Cloud Access Security Brokers, CRM Lead Management, Data Management Solutions for Analytics, Operational Database Management Systems, and Security Awareness Computer-Based Training. The Peer Insights Customers' Choice is a recognition of vendors in these six markets by verified end-user professionals, taking into account both the number of end-user reviews and the overall user ratings.

"Gartner Peer Insights Customers' Choice is designed to help IT professionals make better purchase decisions by leveraging the knowledge and feedback by fellow verified end users," said Ken Davis, executive vice president of Products and Services at Gartner. "We work hard to ensure that all of the reviews are submitted by an IT professional or business user who has had experience purchasing, implementing and/or using the enterprise solution they are reviewing - free from conflicts of interest."

The list of companies selected for the 2018 Gartner Peer Insights Customers' Choice for each of the six markets can be viewed via the links below.

• Client Management Tools
• Cloud Access Security Brokers
• CRM Lead Management
• Data Management Solutions for Analytics
• Operational Database Management Systems
• Security Awareness Computer-Based Training

• During the submission period - defined as 12 months prior to the eligibility cutoff date - a vendor must have:
  • 50 or more published reviews
  • An average overall rating of 4.200 stars or greater
• In markets where more than seven vendors meet the above criteria, the seven vendors with the highest number of published reviews within the submission period will be recognized.
• The vendor must have at least one product designated by Gartner research analysts as relevant to the market. Vendors with excessive concentrations from a specific geographic region, industry or non-enterprise users are not considered.

Reviews published must first pass Gartner Peer Insights' validation, conflict of interest and moderation process - please see the Peer Insights Review FAQ here.

The recognition of a Gartner Peer Insights Customers' Choice is not an endorsement by Gartner of any vendor, product or service. For more information on the Gartner Peer Insights Customers' Choice, please see our Customers' Choice FAQ page, or visit https://gartner.com/reviews-pages/peer-insights-customers-choice-methodology/.

About Gartner Peer Insights
Gartner Peer Insights transforms the way enterprise software is bought and sold by creating another source of trusted information in the software buying process. Gartner's review platform is a place for all IT buyers to find advice they can trust from fellow IT professionals. Gartner Peer Insights includes more than 75,000 verified reviews in more than 250 markets. For more information, please visit www.gartner.com/reviews/home.

About Gartner
Gartner, Inc. (NYSE: IT), is the world's leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities and build the successful organizations of tomorrow.

Our unmatched combination of expert-led, practitioner-sourced and data-driven research steers clients toward the right decisions on the issues that matter most. We're trusted as an objective resource and critical partner by more than 12,000 organizations in more than 100 countries - across all major functions, in every industry and enterprise size.

To learn more about how we help decision makers fuel the future of business, visit www.gartner.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20180515005627/en/

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