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Anexinet's ListenLogic Omni-Channel Analytics Receives 2018 CUSTOMER Magazine Product of the Year AwardPHILADELPHIA, Pa., March 14, 2018 (GLOBE NEWSWIRE) -- Anexinet Corporation, a leading provider of digital business solutions, announced today that TMC has named ListenLogic as a 2018 CUSTOMER Product of the Year Award winner. ListenLogic was elevated to winner for its ability to gather data across contact center records, social media posts, email conversations, marketing surveys and automatically return meaningful business insights. Anexinet recently announced 20 ListenLogic enhancements including new artificial intelligence (AI) and an ensemble of machine learning methods. View full news release at https://www.anexinet.com/blog/anexinet-enhances-listenlogic/.
“We created a flexible model so companies of all sizes can quickly get value from ListenLogic, including both SaaS and on-premise delivery of our solution,” said Al Sporer, EVP and GM of Anexinet’s Digital and Analytics Business Unit. “In an effort to showcase how quickly ListenLogic can help our customers, we’ve built a rapid PoC model to allow customers to provide samples of their omni-channel data which we’ll turn into intelligent insights.” To see your data turne into intelligent insights with ListenLogic 3.0, please visit https://www.anexinet.com/listenlogic/. The 2018 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers. Judges were impressed with ListenLogic’s ability to create actionable insights--beyond traditional data aggregation--to unlock precise sales and customer trends. ListenLogic omni-channel analytics features include:
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Anexinet with a 2018 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “The ListenLogic solution has proven deserving of this elite status and I look forward to continued innovation from Anexinet in 2018 and beyond.” The 20th Annual Products of the Year Award winners will be published in the 2018 1st quarter issue of CUSTOMER magazine. To learn more about Anexinet, follow us on Twitter, LinkedIn, Facebook or via the Anexinet Insights Blog. Anexinet (www.anexinet.com) specializes in helping companies design, build, and run their digital applications and platforms. For 20 years, Anexinet has delivered intelligent insights, customer engagement and enterprise modernization solutions that drive impactful business outcomes. Partner with Anexinet to be your Digital Architects, so you can focus on your core business. For more information, contact:
A photo accompanying this announcement is available at //www.globenewswire.com/NewsRoom/AttachmentNg/5bb165c3-0aa4-4b8c-a036-5533ac7fe926 |