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Digital Retailing the Focus of ISG Webinar on March 14STAMFORD, Conn., March 13, 2018 /PRNewswire/ -- Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, will host its next ISG Smartalks™ webinar, "2018 Predictions for the Digital Retail Journey," on Wednesday, March 14, at 2 p.m., U.S. Eastern time. The live, 45-minute discussion, hosted by Michael Witty, director, ISG Digital Retail practice, will review ISG's top 10 predictions for digital retailing in 2018, challenge participants to test their digital strategy against these trends, and discuss the key takeaways from NRF 2018: Retail's Big Show, the annual conference of the National Retail Federation. "The retail industry continues to be under margin pressure," said Harvey Gluckman, partner and head of the ISG Retail and CPG practice. "Retailers have been responding by seeking to optimize their supply chain, increase their share of online retail, and personalize the customer experience. More than ever, they will need to turn to digital technologies to accomplish their objectives." Witty says retailers will look to adopt unified commerce platforms o support their customer-centric operating models, leverage robotic process automation to automate back-office functions, and embrace predictive analytics and artificial intelligence to create a more personalized customer engagement model. Blockchain, he says, will gain traction in 2018 and has the potential to make a significant impact on retailing. Witty discusses these and other trends in a recent article on ISG's website, and in the publication Total Retail. Participants may register in advance by visiting this website. A replay will be made available after the webinar for those unable to participate in the live, interactive session. About ISG View original content with multimedia:http://www.prnewswire.com/news-releases/digital-retailing-the-focus-of-isg-webinar-on-march-14-300613238.html SOURCE Information Services Group, Inc. |