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An End User Perspective on Global Workplace Communications and Collaboration 2017 - Research and Markets
[December 05, 2017]

An End User Perspective on Global Workplace Communications and Collaboration 2017 - Research and Markets

The "An End User Perspective on Workplace Communications and Collaboration, Global, 2017" report has been added to Research and Markets' offering.

The overall research objective is to measure the current use and future decision making behavior toward unified communications and other workforce technologies around the globe, specifically: desktop video conferencing, room-based video conferencing, huddle room video conferencing (meant for small rooms of up to 4 participants), audio conferencing, web conferencing, IP telephony, team collaboration tools (e.g., Slack), unified communications (UC) client, consumer messaging and calling services (e.g., Skype (News - Alert), Google), headsets, and unified messaging.


  • Understand the IT-related challenges organizations face today
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in communications technologies
  • Gauge IT and communications trends
  • Appraise available IT budgets
  • Measure perceptions by CEO versus CIO
  • Discover opportunities in different regions, verticals, and business size

Key Topics Covered:

1. Research Objectives And Methods

2. Summary Of Major Findings

3. Usage & Perceptions Of It Solutions-Comparison Of Uc Solutions With Other It Solutions

4. Plans For Investment

5. Cloud Communications Usage & Trends

6. Workplace Communications And Collaboration Technologies Usage & Trends

7. Digital Transformation Readiness

8. Digital Transformation-It Budgets

9. Digital Transformation-Strategic Imperatives

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