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An End User Perspective on Navigating Digital Transformation, Global, 2017NEW YORK, Nov. 28, 2017 /PRNewswire/ -- Gain a Competitive Advantage Using Insights Key Takeways: • Learn what IT solutions are at risk of replacement and why. • Discover how the benefits of being an early adopter • Benchmark investment plans with other technologies/verticals. Regions we covered include North America, Asia Pacific, Europe, and Latin America. Some of our key findings: The top challenge for IT departments continues to be dealing with security concerns (32% of respondents). The European region rated improving digital presence higher than other regions. Skills shortage is a bigger issue in Asia Pacific (APAC) and North America (NA) than in other regions. The top 3 security concerns are the same as last year's survey—cyber-crime & espionage, malware and cloud services. About one-third of respondents found reducing operational costs, improving customer experience and improving digital presence as top drivers for IT investment over the next two years. Banking, insurance and finance (finance) and retail industries are the bigger investors in technologies that improve customer experience. Retailers are also investing in improving sales and marketing effectiveness. Government is spending money on improving collaboration. Overall, respondents found that cyber security, big data and analytics, and data centers were the most impactful for revenue growth and cost reduction efforts.
The overall research objective of this in-depth study was to measure the current use and future decision making behavior toward information technology (IT) around the globe and across verticals. More than half of the respondents were C-Level executives. The rest were either an IT decision maker or an influencer.
View original content:http://www.prnewswire.com/news-releases/an-end-user-perspective-on-navigating-digital-transformation-global-2017-300562964.html SOURCE Reportlinker |