[November 14, 2017] |
|
Public Safety Employees Use Kronos Workforce TeleStaff to Keep Communities Safe
KronosWorks - Faced with an increased need for efficiency in
responding to emergencies and natural disasters on a global scale,
public safety departments around the world are turning to the Workforce
TeleStaff solution from Kronos
Incorporated. To keep communities safe, public safety departments
use Workforce TeleStaff to provide employees more effective
communication and greater control over their own schedules, helping
drive efficiency in first responder deployment.
News Facts
-
Workforce TeleStaff optimizes the scheduling, communications, and
deployment of public safety personnel and other critical resources for
routine staffing and major emergency incidents. Today, the
solution is used by more than half a million public safety employees
for their daily scheduling and communication needs. Available for use
on any device, employees can access the solution via their mobile
device of choice if they suddenly need to be in another department,
city hall, or even on-scene at an incident.
-
More than a thousand corrections, emergency medical services (EMS),
fire, law enforcement, and police departments worldwide use Workforce
TeleStaff, and the solution continues to experience unparalleled
demand.
-
Global subscription revenue for Workforce TeleStaff increased by
90 percent over the past 12 months, and global cloud deployments
among new Workforce TeleStaff customers more than tripled over the
past two years from 20 percent in 2015 to 73 percent in 2017.
-
The demand is growing globally and Kronos (News - Alert) launched Workforce
TeleStaff in the UK earlier this year.
-
Public safety departments including Denver Police Department,
Douglas County Department of Corrections, Miami Beach Fire
Department, Oakland County Sheriff, Phoenix Fire Department,
Providence Police Department, and St. Louis County Police
Department use Workforce TeleStaff for complex scheduling
requirements. These include staffing around-the-clock; scheduling
qualified resources during emergencies; and improving bidding
efficiency, which allows employees to directly bid on or choose
desired vacation time, shifts, or overtime.
-
New enhancements in Workforce TeleStaff include functionality that
further empowers employees by enabling them to make changes to their
own shifts with minimal supervisor involvement. Managers in turn have
greater ability to manage shifts and employee leave; and can create
schedule assignments more easily.
-
Workforce TeleStaff also sets limits on the hours employees can work
to help prevent fatigue and burnout. The solution can also help
identify overworked employees who can be prohibited from working until
having rested adequately.
-
Public safety departments in the U.S. can also utilize the Workforce
TeleStaff FEMA1 reporting module, which tracks personnel
hours related to disaster response and automatically pre-populates the
appropriate FEMA report. This helps departments save significant time
and effort, and expedites reimbursement of labor cost from the federal
government.
-
Beyond increasing workforce productivity, Workforce TeleStaff empowers
public safey departments by helping minimize compliance risk. This is
becoming increasingly critical as changes in global policies, labor
laws, and union mandates continue to emerge.
Supporting Quotes
-
Todd Tuttle, battalion chief, Greensboro Fire Department
"During
Hurricane Harvey, The Greensboro Fire Department used Workforce
TeleStaff to promptly notify all Urban Search and Rescue members with
instructions on who to contact for availability notification if
deployment of additional support to Texas should occur. At the end of
the deployment, the FEMA report was used to assist with cost
projections as FEMA required information for cost-recovery."
-
Brian Goff, assistant chief, Reedy Creek Fire Department
"When
Hurricane Irma hit Florida last September, we were glad to have
Workforce TeleStaff on our side. Given our strong commitment to
hurricane preparedness efforts, it was comforting for us to know that
with the push of a button, Workforce TeleStaff was handling all hiring
requirements for additional staffing needs. Likewise, we benefitted
from the solution's messaging features by using it to send mass
communication to our personnel, disseminating important messages with
status updates, and very importantly ensuring that our staff was safe
at all times."
-
Andy Lerum, marine safety lieutenant, San Diego Fire-Rescue
Department
"Deploying Kronos Workforce TeleStaff in the cloud
was a game-changer. It not only reduced our reliance on hardware and
our own IT people, but also our need to budget for replacement
hardware. Now in the cloud environment, we conveniently manage the
system from any mobile device or computer, from anytime, anywhere."
-
Rock Regan, director, public sector practice group, Kronos
"What
do public safety departments want the most? The answer is simple - to
keep their communities safe. Yet keeping up with staffing levels amid
budget cuts, escalating labor costs, and increasing complexity of
compliance requirements create obstacles. For decades, Workforce
TeleStaff has been a reliable solution to help public safety
departments adequately serve their communities as well protect their
staff. At Kronos, we continue to innovate and are increasingly helping
departments around the world leverage Workforce TeleStaff to optimize
their communication and scheduling processes with greater mobility and
self-scheduling features."
Supporting Resources
-
This announcement was made from KronosWorks,
the world's largest workforce information exchange. KronosWorks is
taking place this week in Las Vegas.
-
See live updates and join the conversation by using #KronosWorks
across all social media channels.
-
Follow the buzz about the Workforce Dimensions product with #KronosWFD
across all social media channels.
-
Throughout the event, KronosWorks attendees will come together to
donate life-saving hygiene kits to disaster relief efforts through Clean
the World, a not-for-profit that recycles discarded soap from
hotels and distributes it worldwide to prevent illness and disease.
-
Connect with Kronos via Facebook,
Twitter,
LinkedIn,
Instagram,
and YouTube.
-
Take a look at the lighter side of the workforce in our Time
Well Spent cartoons.
-
Follow The
Workforce Institute at Kronos for insight, research, blogs, and
podcasts on how organizations can manage today's modern workforce to
drive engagement and performance.
About Kronos Incorporated Kronos is a leading provider of
workforce management and human capital management cloud solutions.
Kronos industry-centric workforce applications are purpose-built for
businesses, healthcare providers, educational institutions, and
government agencies of all sizes. Tens of thousands of organizations -
including half of the Fortune 1000® - and more than 40
million people in over 100 countries use Kronos every day. Visit www.kronos.com.
Kronos: Workforce Innovation That Works.
© 2017 Kronos Incorporated. All rights reserved. Kronos, the Kronos
logo, and Workforce TeleStaff are registered trademarks and Workforce
Innovation That Works is a trademark of Kronos Incorporated or a related
company. See a complete list of Kronos
trademarks. All other trademarks, if any, are property of their
respective owners.
Footnote1: The
Federal Emergency Management Agency is an agency of the United
States Department of Homeland Security.
View source version on businesswire.com: http://www.businesswire.com/news/home/20171114005070/en/
[ Back To TMCnet.com's Homepage ]
|