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SAP Extends Customer Engagement Portfolio with New Microservices-Based Revenue Cloud Solution
[March 08, 2017]

SAP Extends Customer Engagement Portfolio with New Microservices-Based Revenue Cloud Solution

WALLDORF, Germany, March 8, 2017 /PRNewswire/ -- SAP SE (NYSE: SAP) today announced the extension of its customer engagement and commerce cloud suite with the availability of the SAP® Hybris® Revenue Cloud solution. This announcement was made at the SAP Hybris LIVE: Digital Summit, a new one-day event taking place March 8, 2017, sequentially in Singapore, Munich and New York and being live-streamed worldwide.

SAP Hybris Revenue Cloud goes beyond the quote-to-cash process with new capabilities for order configuration, pricing, quoting, order orchestration and subscription billing — all in the cloud. It includes omnichannel capabilities to meet the needs of the personalized, outcome-based digital business model many customers are striving to achieve as they digitally transform their business. Importantly, SAP Hybris Revenue Cloud allows enterprises to integrate billing strategically rather than tactically. The solution will be available initially in the United States followed by other countries during 2017, and will include a series of editions designed for different enterprise needs.

Monetizing Digital Business for an Outcome-Based Economy
"Client business models are changing, and digital is at the forefront of every customer interaction across all channels," said Brian Walker, chief strategy officer, SAP Hybris.* "With the addition of SAP Hybris Revenue Cloud to our portfolio of cloud solutions, we are ideally positioned to help clients take advantage of disruption occurring in their markets, develop new business models and focus on what really matters — delivering outstanding customer experiences."

Financial data and operational data are often siloed. With SAP Hybris Revenue Cloud, customers can connect to SAP S/4HANA® for a single view, providing flexible, simplified reporting and improved automation to better track and manage the health of customer relationships and their overall business. In addition, SAP Hybris Revenue Cloud enables handling of orders across multiple fulfillment and service delivery platforms, delivering the results customers want in an outcome-based economy.

A New Generation of Microservices-Based Cloud Offerings
SAP Hybris Revenue Cloud constitutes a new generation of cloud products based on a mcroservices architecture that enables partners and customers to build and harness flexible extensions and solutions. The SAP Hybris cloud suite can run on SAP Hybris as a Service (informally known as "YaaS"), which helps businesses rapidly and easily augment and enhance their existing solutions with microservices and software-as-a-service applications.

Concur, an SAP company, represents SAP's solution for integrated travel and expense management; it is looking to consolidate on SAP Hybris Revenue Cloud to help transform its entire quote-to-cash process, which previously ran on a mix of cloud products. This transition will be part of a broader initiative to adopt the SAP Hybris product suite.

SAP Hybris Revenue Cloud works as a stand-alone solution connected to an enterprise's existing IT systems, or it can be operated as an integral part of the SAP Hybris cloud portfolio. This gives enterprises an end-to-end commerce solution that enables customer engagement across channels and devices, and allows them to respond to changing customer needs, such as by providing initial offers and cross-sell, up-sell and down-sell options. Importantly, it allows customers to build new subscription- and usage-based offers grounded on deep customer insights.

For more information, read this blog post and visit the SAP News Center. Follow SAP on Twitter at @sapnews. For more information on SAP Hybris solutions, visit the News Center or follow on Twitter at @saphybris.

About SAP
As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 345,000 business and public sector customers to operate profitably, adapt continuously, and grow sustainably. For more information, visit

*SAP Hybris is a brand name launched in January 2016 to represent the SAP solutions for customer engagement and commerce as well as the offerings, employees, and business of acquired company hybris AG, which continues to be our legal entity until integration with SAP is complete.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

© 2017 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see for additional trademark information and notices.

For customers interested in learning more about SAP products:
Global Customer Center: +49 180 534-34-24
United States Only: 1 (800) 872-1SAP (1-800-872-1727)

For more information, press only:
Michael Baxter, SAP, +49 151 1719 6185,, CET
SAP News Center press room;
Jenny Gardynski or Nikki Festa, PAN Communications, +1 (617) 502-4300,, EST


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