TMCnet News

TMC Announces Winners of the 2015 CUSTOMER Magazine TMC Labs Innovation Award
[August 14, 2015]

TMC Announces Winners of the 2015 CUSTOMER Magazine TMC Labs Innovation Award

TMCnet News

Norwalk, CT, August 14, 2015 - TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the winners of the 2015 CUSTOMER Magazine TMC (News - Alert) Labs Innovation Award, presented by TMC and CUSTOMER Magazine.

The CUSTOMER Magazine TMC Labs Innovation Award honors products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology. TMC Labs chooses only a few select products considered the best-of-the-best in contact center, call center, and CRM solutions.

'We are excited to announce the winners of the 2015 CUSTOMER Magazine TMC Labs Innovation Award.  The award recognizes companies, products, and services which are enriching the customer experience,' said Rich Tehrani, CEO, TMC. "I look forward to seeing future innovation from these companies as they continue to contribute to the development of the customer relationship."

The results will be published in the September 2015 issue of CUSTOMER Magazine.

2015 CUSTOMER Magazine TMC Labs Innovation Award Winners:




Calabrio ONE


Confirmit Genius™


Cyara IVR Crawler

Drishti-Soft Solutions Pvt Ltd



Five9 Freedom Release

HP WFO Software

HP Qfiniti 10

Infinite Convergence Solutions

Enterprise Messaging Service (EMS)


MaritzCX Case Management

NICE Systems

NICE Robotic Automation


RightAnswers Enterprise Knowledge Hub


SAP Digital for Customer Engagement

Star2Star Communications


Nexus® cloud software for technical support optimization

ZOOM International

ZOOM Performance Analytics

For more than 20 years, TMC has been honoring technology companies with awards in various categories. These awards are regarded as some of the most prestigious and respected honors in the communications and technology sector worldwide.  Winners represent prominent players in the market who consistently demonstrate the advancement of technologies. Each recipient is a verifiable leader in the marketplace.

Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit  

About TMC
TMC is a global, integrated media company that supports clients' goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world's leading business technology event, as well as industry events: 2015 Connecticut Mobile Summit; Asterisk (News - Alert) World; AstriCon; ChannelVision (CVx) Expo; DevCon5 - HTML5 & Mobile App Developer Conference; Drone Zone 360; IoT Evolution Conference & Expo; IoT Evolution Developers Conference; IoT Evolution Fog, Analytics & Data Conference; IoT Evolution Connected Transportation Conference; IoT Evolution Connected Home & Building Conference; MSP Expo; NFV Expo;   SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo featuring Fitness and Sports Wearable Technology (FAST (News - Alert)) Expo; WebRTC Conference & Expo; and more.

For more information about TMC, visit

TMC Contact                                                                         
Rebecca Conyngham
Marketing Manager
203-852-6800, ext. 287
[email protected]

Edited by Dominick Sorrentino

[ Back To's Homepage ]