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MD Buyline Releases Q4.2014 "User Satisfaction Trending™" Data
[January 01, 2015]

MD Buyline Releases Q4.2014 "User Satisfaction Trending™" Data

MD Buyline released the results of the Q4.2014 "User Satisfaction Trending™" survey to MD Buyline members. Healthcare providers across the nation rely on MD Buyline's healthcare market research for decision support when budgeting, planning, selecting and acquiring medical equipment and technology.

"Our members rely on MD Buyline for transparency so they can make the right decisions for their hospital and patients," said Beverly Schierer, vice president of research and analysis.

For more than 30 years, MD Buyline has been researching medical equipment to create transparency between healthcare providers and medical technology suppliers. To develop the quarterly "User Satisfaction Trending™" reports, MD Buyline's industry experts survey hundreds of end users to gain customer experiences on system performance, system reliability, installation/implementation, application training, service response time and service repair quality. This in-depth and dynamic data enables MD Buyline's clinical analysts to map trending for ratings and end-user feedback on technologies and suppliers.

The suppliers listed below received the highest ranking in their class for overall customer satisfaction.

  • 3M Health Information Systems: Electronic Document Management
  • Abbott: Point of Care
  • Accuray: Radiation Treatment Delivery System
  • AESYNT: Pharmacy Automation
  • Aperek (formerly Mediclick): Enterprise Resource Planning (ERP) Systems
  • API Healthcare, a GE Healthcare Company: Staff Scheduling Systems and Time and Attendance
  • B. Braun Medical: Infusion Pump
  • BD Biosciences: Flow Cytometer and Microbiology System
  • BERCHTOLD Corporation: Surgical Light and Surgical Table
  • Bunnell Incorporated: High FrequencyVentilator
  • Cadwell Laboratories: Sleep Assessment and Electromyograph
  • CareFusion: Automated Dispensing System, Pulmonary Function and Pharmacy Automation
  • Carl Zeiss, Inc.: Surgical Microscope
  • Diagnostica Stago: Coagulation Analyzer
  • Draeger: Anesthesia Machine
  • Elekta: Oncology Information Management System
  • Epic: Electronic Health Record
  • Fujifilm Endoscopy: Endoscopic Video System/Scope
  • Fujifilm Medical Systems USA: Radiographic Unit, Digital and Conventional
  • GE Healthcare: Holter Monitor, Cardiac Stress Test System, Infant Care Equipment, Anesthesia Machine, Bone Densitometer, Mobile C-Arm, PET-CT and PET-CT-MR and Cyclotron, and Perinatal Information Systems
  • Getinge USA: Steam Sterilizer and Washer, Decontaminator
  • Hamilton Medical: Portable Ventilator
  • Healthcare Insights, LLC: Financial Decision Support
  • Hill-Rom: Bed and Nurse Call
  • Hologic: Mini C-Arm, Cytology System, Bone Densitometer, Computer Aided Detection System, Mammography System and Biopsy Systems
  • Intuitive Surgical: Surgical Robotics
  • Iris Diagnostics: Urinalysis System
  • Karl Storz Endoscopy: OR Integration System and Endoscopic Video System/Scope
  • Konica Minolta (News - Alert) Medical Imaging: Computed Radiography
  • MAQUET: Intra-Aortic Balloon Pump and Ventilator
  • McKesson: Clinical Information System and Radiology Information System
  • Medivators: Low-Temp Sterilizer and High-Level Disinfector
  • Medtronic: Image Guided Surgery
  • MGC Diagnostics: Metabolic Measurement System
  • Natus Medical, Inc.: Electroencephalograph and Long-Term Epilepsy Monitoring
  • Nihon Kohden America: Patient Monitoring, Telemetry Monitor, Sleep Assessment and Long-Term Epilepsy Monitoring
  • Ortho Clinical Diagnostics: Blood Bank Automation and Chemistry Immunoassay Analyzer
  • Philips Healthcare: Cardiac Cath/Interventional Radiography, Cardiology PACS and Information Systems, Electrocardiograph, Cardiology Management System, Fetal Monitor, Treatment Planning System, Clinical Information System and Picture Archive and Communication System (PACS)
  • RF Technologies: Infant Security
  • Roche Diagnostics Corporation: Laboratory Automation
  • Sakura Finetek: Tissue Processor (News - Alert)
  • SCC Soft Computer: Laboratory Information System
  • Sebia: Protein Electrophoresis
  • Shimadzu Medical Systems: Radiography and Fluoroscopy, and Portable Radiographic System
  • Siemens (News - Alert) Medical Solutions USA, Inc.: Hemodynamic and Physiological Monitoring, Cardiac Ultrasound (ECHO), Laboratory Automation, Blood Gas Analyzer, CT Scanner - CT Simulation, SPECT and SPECT-CT, Nuclear Medicine, Mammography System, PET-CT and PET-CT-MR and Cyclotron, Urological Imaging and Radiographic Unit, Digital and Conventional
  • Sorin Group (News - Alert): Cardio-pulmonary Bypass Pump
  • St. Jude Medical: Electrophysiology Monitor
  • STANLEY Healthcare: Infant Security
  • Stryker Medical: Stretcher
  • Surgical Information Systems (SIS): Perioperative Information System
  • Sysmex America: Hematology Analyzer
  • TeleTracking Technologies: Bed Management Systems and Real-Time Location Systems
  • TeraRecon, Inc.: 3D Advanced Visualization Solution
  • The CBORD Group, Inc.: Food and Nutrition Management Systems
  • Toshiba America Medical Systems: CT Scanner - CT Simulation, Magnetic Resonance Imager (MRI) and Diagnostic Ultrasound
  • Tosoh Bioscience: High Performance Liquid Chromatography (HPLC)
  • Varian Medical Systems: Remote Afterloader
  • Volcano Corporation: Intravascular Imaging - Ultrasound and OCT
  • Welch Allyn: Patient Monitoring
  • ZOLL Medical Corporation: Defibrillator

MD Buyline members can review "User Satisfaction Trending" data on more than 100 medical technologies through MD Buyline's online portal of proprietary clinical research. For more information or to speak with an analyst, contact MD Buyline at 1-800-375-5463 or send an email to

About MD Buyline

Healthcare providers recognize MD Buyline as the leading provider of evidence-based information and research. By creating transparency and fostering consultative relationships, MD Buyline has partnered with providers for more than three decades to identify cost reduction opportunities for purchased services, consumables, capital and IT. Providers rely on MD Buyline's data and clinical analysts for financial and clinical insight to reach long- and short-term goals. For more information, please visit, and follow MD Buyline on Twitter (News - Alert), @MDBuyline.

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