Violin Memory Opts for Glassbeam's Platform [Professional Services Close - Up]
(Professional Services Close - Up Via Acquire Media NewsEdge) Glassbeam said that Violin Memory has selected the Glassbeam platform to deliver performance and Health Check analytics for its upcoming client portal.
According to a release, through these analytics, Violin Memory will deliver differentiated, mission-critical performance that extends their customers' ability to be agile in responding to market and industry requirements, and thereby provide predictable information technology leadership.
Violin Memory designs and manufactures storage products that transform the speed of business, providing high-performance, always- available and low-cost management of critical business information and applications. With the advent of the Internet of Things (IoT), Violin Memory's storage products generate complex machine data as call-home that has tremendous value for its internal business operations and its customers to provide proactive, predictive and prescriptive intelligence through online portals.
With Glassbeam SCALAR, Violin Memory can collect, organize and convert complex and large log files, and turn this into actionable business intelligence. Additionally, thousands of Violin Memory's end-users can use Glassbeam inside Salesforce, with its recent single sign on integration, through a single URL. Glassbeam's IoT platform allows Violin Memory to offer its customers an entirely new dimension of value-added service including the ability to take proactive remedial measures to ensure that all systems work effectively with minimal downtime.
Glassbeam's patent-pending, cloud-based technology enables customers to reduce costs, increase revenues, accelerate product time to market, and improve customer satisfaction and retention. Glassbeam customers and partners include Fortune 500 companies and enterprises across a variety of markets including storage, wireless, networking and medical devices.
"After looking at various machine data analytics vendors and home- grown projects, we chose Glassbeam on account of its unique ability to parse a variety of complex data at scale. As a customer-centric organization, we are always looking to offer a better end-user experience, and we truly believe that Glassbeam will provide substantial value toward this effort," said Ebrahim Abbasi, senior vice president of operations, Violin Memory.
"Violin Memory is a forward-thinking storage solutions innovator, and our partnership validates Glassbeam's ability to provide business value to end-customers who are actually using the devices being analyzed. This also validates our integration with Salesforce and will benefit all CRM users who need support analytics adjacent to case information," said Puneet Pandit, CEO and co-founder, Glassbeam.
More information: www.violin-memory.com www.glassbeam.com ((Comments on this story may be sent to [email protected])) (c) 2014 ProQuest Information and Learning Company; All Rights Reserved.