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Communications Provider 8x8, Inc. Deploys New Business Intelligence Solution Using Infobright
[April 12, 2011]

Communications Provider 8x8, Inc. Deploys New Business Intelligence Solution Using Infobright

TORONTO, Apr 12, 2011 (MARKETWIRE via COMTEX) -- Infobright, the open source analytic database company, today announced that 8x8, Inc., provider of innovative business communications and managed hosting solutions, has deployed a powerful, integrated business intelligence (BI) solution that runs on the Infobright(R) Enterprise Edition (IEE) analytic database. Using IEE in conjunction with ETL and reporting tools from open source BI provider Pentaho, 8x8 has been able to combine multiple sources of critical business data into a single engine for integrated analysis.

8x8 provides VoIP phone, managed hosting, web conferencing and unified communications services to more than 23,000 small and mid-sized enterprise customers. To keep its business running smoothly, 8x8 needs to be able to quickly and efficiently analyze large volumes of incoming sales, customer and order-related data. But with information originating in multiple source systems, delivering the combined business intelligence reports that end users were demanding had become an administrative burden. 8x8 turned to Infobright and Pentaho for an integrated BI solution that enables the company to capture, load, analyze and report on its data from a central environment.

"Infobright has eliminated the headaches that previously surrounded our myriad reporting requirements," said Ram Narayanaswamy, Chief Technology Officer at 8x8. "We used to have a team of experts ready to respond to user requests for multiple queries and reports. Now, users don't have to come to us at all -- Infobright enables us to automate numerous pre-configured reports and to provide users the ability to create ad-hoc queries and reports themselves. This is a huge efficiency gain." IEE's capabilities have enabled 8x8 to achieve over 10:1 data compression, improve query performance, streamline reporting and simplify administration. IEE will also allow 8x8 to move from a daily data load to a near real-time loading environment. Prior to deployment, 8x8 reviewed other database solutions from providers such as IBM and Oracle, and determined that IEE offered the best analytic performance at the most affordable price.

"Infobright's analytic database is designed to deliver high performance at less cost and administrative effort than other options," said Don DeLoach, President and CEO of Infobright. "We're pleased that this has helped 8x8's IT team provide the highest level of service their business users need, while also reducing the administrative burden." About 8x8, Inc.

8x8, Inc. (NASDAQ: EGHT) leverages its patented software technologies to deliver high quality voice solutions with integrated messaging and video to businesses of any size with employees in any location on a wide variety of business telephony, web and mobile platforms. 8x8 also offers managed hosting and cloud-based computing services. For additional information, visit, or connect with 8x8 on Facebook and Twitter.

About Infobright Infobright's high-performance database is the preferred choice for applications and data marts that analyze large volumes of "machine-generated data" such as Web data, network logs, telecom records, stock tick data and sensor data. Easy to implement and with unmatched data compression, operational simplicity and low cost, Infobright is being used by enterprises, SaaS and software companies in online businesses, telecommunications, financial services and other industries to provide rapid access to critical business data. For more information, please visit or join our open source community at

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Media Contacts: Laurie Gibson Kickstart Consulting for Infobright Email Contact or Email Contact +1 (650) 969-0764 SOURCE: Infobright

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