TMCnet News

The Corporate Executive Board Releases Report on Technology Collaboration
[September 13, 2010]

The Corporate Executive Board Releases Report on Technology Collaboration

Sep 13, 2010 (Close-Up Media via COMTEX) -- The Corporate Executive Board, a research and advisory services company, has revealed new research and related economic modeling that indicates even small efforts to improve collaboration through technology can improve bottom-line performance by 0.3 to 1.0 percent of total enterprise costs.

According to a release, the research findings, part of CEB's Social Computing and Communications Adoption Curve, offer businesses a view into the value of Enterprise 2.0 technologies, including what's working based on actual deployments.

"Many CIOs and IT leaders are charting unknown territory as they try to assess what tools will catalyze increased employee productivity and collaboration," said Mark Tonsetic, practice manager in the Corporate Executive Board's IT Practice. "CEB's Social Computing and Communications Adoption Curve identifies what's working and what's not based on company experiences with Enterprise 2.0. Our assessment is both practical and immediately actionable because it is based on real-world, active deployments--not predictions." The Social Computing and Communications Adoption Curve addresses the need for practical insight into deployment effectiveness by assessing end-user adoption rates, cross-company deployment, enterprise value and deployment risk. Findings were derived from a survey of more than 50 corporations evaluating 24 Enterprise 2.0 technologies.

The findings show: -- Reaching planned levels of user adoption of Enterprise 2.0 technologies takes five-to-eight quarters after initial deployment of a given technology.

-- Social content technologies, such as wikis, social networking, and prediction markets, are falling short of adoption targets in as many as two-thirds of organizations.

-- Location-aware technologies, enterprise search capabilities, and synchronous document creation technologies are seeing the most growth in companies, with each expected to increases in employee adoption and use by 10 percent or more over the next year.

-- Organizations are realizing the most immediate value from technologies that help employees communicate faster. Implementation of mobile technologies, room-based telepresence, unified communications, and synchronous project planning technologies have either met or exceeded adoption targets in a majority of organizations.

"Our members have told us that the social computing space is moving quickly, with too many claims about the next big thing," Tonsetic said. "It's our objective to ensure that we continue to provide them with a unique, actionable view into the market that others cannot so that they can make informed decisions that maximize their technology investments and drive corporate performance." The Social Computing and Communications Adoption Curve was developed from CEB member experiences of technology usage, enterprise value and deployment risk.

The Corporate Executive Board provides guidance.

Report information:

((Comments on this story may be sent to

[ Back To's Homepage ]