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SysAid Surpasses 60,000 Customers
[February 16, 2010]

SysAid Surpasses 60,000 Customers


Simple and User Friendly Web-Based Help Desk Software Appeals to IT Professionals in 127 Countries Worldwide SysAid Technologies Ltd., (www.sysaid.com), a leading global provider of helpdesk software solutions and Customer Service Support (CSS (News - Alert)) software, announced today that its flagship product, SysAid IT, is now deployed by more than 60,000 companies and organizations in 127 countries across the globe.



The intuitive help desk software is used by IT professionals serving a wide range of industries and company sizes, from start-ups and non-profits, to SMBs, large organizations and Fortune 500 corporations. New notable customers include Dunkin’ Donuts, Carlsberg, Bacardi, Xerox, IKEA, Panasonic (News - Alert), Adobe, O2 and Berkshire Hathaway Subsidiary, Clayton Homes.

“SysAid’s expanding global presence is due to the fact that our solutions are not only affordable and simple to use, but they are also easily customizable for a broad variety of industries and applications,” said Israel Lifshitz, founder and CEO of SysAid. “Our sustained customer growth and recent expansion into new countries and markets underscores the great value that IT professionals place in our solutions, and we are highly committed to continue developing and delivering first-rate solutions to the global IT community.” SysAid's IT helpdesk software provides IT administrators with a variety of innovative and useful tools to better manage their infrastructure and centralize user data, service request history, hardware and software inventory into a single, easily accessible, user-friendly web interface. Moreover, as a hosted on-demand service (SaaS (News - Alert)), the solution is up and running in minutes, and eliminates the burden of backup, maintenance and edition upgrades.


In response to continued customer and company growth, SysAid is hosting its first ever SysAid Technology Conference for users April 28-30, 2010 at the MGM Grand Hotel in Las Vegas. The Conference will feature lectures from IT experts, a keynote address from 9-time gold medal Olympic champion Carl Lewis, and include a CIO panel on the future of IT, lead by John Dix, Editor-in-Chief of Network World (News - Alert). SysAid will also launch its newest version of IT helpdesk software, SysAid IT 7.0, at the event.

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