IQ Services to Present Conference Session at INTERNET TELEPHONY Conference & EXPO West 2008
Jim Jenkins to Discuss Planning Ahead for Optimal Contact Center Deployment at IP Communications Industry’s Leading Event at Los Angeles Convention Center this September
Los Angeles, August 5, 2008 — IQ Services today announced that Jim Jenkins has accepted an invitation to present a session titled “Planning Ahead for Optimal Contact Center Deployment” at TMC’s (News - Alert) INTERNET TELEPHONY® Conference & EXPO West 2008 on September 16, 2008 at the Los Angeles Convention Center in Los Angeles, California.
INTERNET TELEPHONY Conference & EXPO, held September 16-18, 2008, is the world’s largest and best-attended IP Communications trade show. At the 2007 west coast event last September, the show drew over 7,000 buyers and sellers of IP Communications products and services. The show in September will be the 18th INTERNET TELEPHONY Conference & EXPO, and TMC projects total attendance to once again exceed 7,000.
"We are excited to have an opportunity to speak to the attendees at the Internet Telephony (News - Alert) Conference," says Jim Jenkins, President and CEO of IQ Services. "IP Telephony is really happening. Voice recognition and self-service technologies are still being deployed to make the customer experience better and better. The ROI from these technologies related to customer satisfaction and improved efficiency is and will continue to be realized. IQ Services' ability to help companies successfully and cost-effectively deploy their contact center and communication solutions will in turn help companies to weather the storm associated with the challenging economy."
“We are very pleased that Jim Jenkins will be participating in this year’s show. IQ Services is widely recognized and respected as an industry leader, and I am confident that our attendees will appreciate and value the opportunity to hear Jenkins’ perspective on contact center deployments,” said TMC president and conference chairman, Rich Tehrani (News - Alert). “Over the past twelve months, widespread deployment of IP Communications services by global service providers, businesses and governments has reinforced that this exciting technology is a viable, cost-effective communications solution. As a result, we are seeing a significant number of senior-level executives attending INTERNET TELEPHONY Conference & EXPO as a means of learning about the technology so they too can take advantage of its benefits.”
Registration for the show is now open. Anyone interested may register by visiting www.itexpo.com. Limited booth space is still available as well. Vendors interested in exhibiting at the show should contact Dave Rodriguez (News - Alert) at 1-203-852-6800, ext. 146 or at [email protected]
About IQ Services
IQ Services empowers companies to deliver the best possible experience to their customers through flexible and responsive managed testing services for contact center solutions and unified communications technologies. From design to production, IQ Services delivers confidence about solution performance through comprehensive test planning, performance and load testing, application feature testing, availability monitoring and other specialized test services. As the industry’s first customer experience testing services provider, IQ Services is the partner of choice for businesses who demand high solution efficiency and customer satisfaction. For more information, visit our website today (www.iq-services.com).
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. According to Quantcast (News - Alert)*, TMCnet reaches nearly one million U.S. unique visitors each month. TMCnet serves as many as three million unique visitors globally each month according to Webtrends. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. (*Quantcast is an independent Web site that monitors U.S. Web traffic)
TMC also recently launched new industry-specific Web sites: Cable.TMCnet.com, Green.TMCnet.com, iPhone.TMCnet.com, IT.TMCnet.com, Robotics.TMCnet.com, Satellite.TMCnet.com and WiMAXToday.TMCnet.com.
For more information about TMC, visit www.tmcnet.com.
Interview with Unwired Revolution
Interview with TransNexus
In the Studio with Carl Ford