Knoahsoft to Present Conference Session at INTERNET TELEPHONY Conference & EXPO West 2008
Ralph Barletta, KnoahSoft President, to Discuss VoIP Enabled Recording at IP Communications Industry’s Leading Event at Los Angeles Convention Center this September
Henderson, NV July 24, 2008 — KnoahSoft today announced that Ralph Barletta, President, has accepted an invitation to discuss the “Benefits of VoIP Enabled Recording” at TMC’s INTERNET TELEPHONY® Conference & EXPO West 2008 on September 17 at the Los Angeles Convention Center in Los Angeles, California.
INTERNET TELEPHONY Conference & EXPO, held September 16-18, 2008, is the world’s largest and best-attended IP Communications trade show. At the 2007 West coast event last September, the show drew over 7,000 buyers and sellers of IP Communications products and services. The show in September will be the 18th INTERNET TELEPHONY Conference & EXPO, and TMC projects total attendance to once again exceed 7,000.
"As a provider of VoIP-based recording and agent management solutions, I am excited about the opportunity to share with the conference attendees KnoahSoft’s first-hand experience on this topic," said Barletta. "KnoahSoft realizes that the value of call recordings and quality assurance are not only in increasing manageability, lowering costs, improving productivity, but also creating a collaborative work environment between agents and supervisors through the delivery of robust quality and performance management applications that are tightly integrated with the PBX (News - Alert) and/or ACD."
“We are very pleased that Ralph Barletta will be participating in this year’s show. KnoahSoft is widely recognized and respected as an industry leader, and I am confident that our attendees will appreciate and value the opportunity to hear his perspective on the Benefits of VoIP Enabled Recording,” said TMC president and conference chairman, Rich Tehrani. “Over the past twelve months, widespread deployment of IP Communications services by global service providers, businesses and governments has reinforced that this exciting technology is a viable, cost-effective communications solution. As a result, we are seeing a significant number of senior-level executives attending INTERNET TELEPHONY Conference & EXPO as a means of learning about the technology so they too can take advantage of its benefits.”
Registration for the show is now open. Anyone interested may register by visiting www.itexpo.com. Limited booth space is still available as well. Vendors interested in exhibiting at the show should contact Dave Rodriguez (News - Alert) at 1-203-852-6800, ext. 146 or at [email protected]
KnoahSoft delivers innovative, Web-based, and affordable VoIP and contact center performance management and analytic solutions. KnoahSoft products are built using the latest technologies and design techniques; tested and enhanced continuously; and architected to be easy to implement, maintain, and use. KnoahSoft is a Cisco Technology Partner and an Avaya DevConnect (News - Alert) Gold member. We invite you to call KnoahSoft at 1-702-990-3022 or visit our Web site at www.knoahsoft.com to learn more about how we can help you with your quality and performance management needs.
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. According to Quantcast (News - Alert)*, TMCnet reaches nearly one million U.S. unique visitors each month. TMCnet serves as many as three million unique visitors globally each month according to Webtrends. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. (*Quantcast is an independent Web site that monitors U.S. Web traffic)
TMC also recently launched new industry-specific Web sites: Cable.TMCnet.com, Green.TMCnet.com, iPhone.TMCnet.com, IT.TMCnet.com, Robotics.TMCnet.com, Satellite.TMCnet.com and WiMAXToday.TMCnet.com.
For more information about TMC, visit www.tmcnet.com.
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