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Call Center, Night Shift: Effects On Health
[February 19, 2008]

Call Center, Night Shift: Effects On Health

The call centers are really very exciting and give lot of comfort to employee. The employee of the call centers really enjoys the environment of the work. The night shift jobs will give the lot of freedom to the employees so they love to work in this shift. But here is important factor comes for the health that is night shift is not effective for the heart. Sometime we are busy with the schedule work and couldn’t give much time to do the health based excursuses. It may be you have heard about the bad effective on the heart while working in night at call centers. Let me say differently: are night shift call center people at risk to heart attack or heart related problem more than day workers?

According to the study from the different sources, here we are providing some informative message for this topic.

People who work nights are keener to a dangerous heart condition - possibly because of the chronic stress caused by their work patterns. A research suggests that employees who worked in day shifts are more safe then the night shift employees. The chances of heart attack are very high for the night shift employees few more reasons are lack of sleep, continue stressing etc, chronic stress is cited as the main reason.

The researchers say an irregular heartbeat can be an indicator a person will go on to develop more serious heart problems.

Here, the question arises in our mind i.e.

Why health problems occur for call center agents working in night shifts?

Mostly it happens because human body’s natural circadian rhythms tell that the concerned person should not be working when he or she should take sleep. Many of our physical and chemical roles keep fluctuating during different times of the day. Take for example; let me tell you something about cortisol concentration which changes daily.

Cortisol is the most potent glucocorticoid produced by the human adrenal.
This peaks during the morning hours when glucose is needed for activity and reaches its low point late in the evening. So the chances of heart attacks are very high in the morning time.

It is important to take a proper rest while working in the night shift at call centers and we can avoid the heart attacks.

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