TMCnet News

2007 TMC Labs Innovation Award Winners Announced by Customer Interaction Solutions Magazine
[August 03, 2007]

2007 TMC Labs Innovation Award Winners Announced by Customer Interaction Solutions Magazine

TMCnet News
2007 TMC Labs Innovation Award Winners Announced
by Customer Interaction Solutions Magazine
Norwalk, CT (August 3, 2007) — Technology Marketing Corporation (TMC) has announced the winners of the 2007 TMC Labs Innovation Award presented by Customer Interaction Solutions magazine. Customer Interaction Solutions has been #1 in CRM, Call Centers and Teleservices Since 1982. 

The TMC Labs Innovation Awards honor products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology.  The TMC Labs Innovation Awards are not granted only to the best-selling products, but instead to those demonstrating raw innovation, uniqueness, and representing a significant contribution to the industry.
"These winners have proven to the staff of TMC Labs that their product or service is truly innovative in the CRM and call center industries. New companies, new products and new services in the CRM and call center industry are being created all the time. This award distinguishes the companies that make significant contributions in the advancement of this industry," said Nadji Tehrani, founder and chairman of TMC, publisher of Customer Interaction Solutions. “We’re proud to reward outstanding accomplishments with a TMC Labs Innovation Award this year.”
“The following companies deserve this great honor for creating a ground-breaking product or service. I look forward to seeing other innovative solutions from these companies as they continue to contribute to the future of the CRM and call center marketplace.” added Tom Keating, CTO and TMC Labs Editorial Director.
The 2007 TMC Labs Innovation Award winners are listed below and will be published in the October and November 2007 issues of Customer Interaction Solutions magazine.
2007 TMC Labs Innovation Award Winners Announced
by Customer Interaction Solutions Magazine

Nexidia (News - Alert) Enterprise Speech Intelligence
Alcatel (News - Alert)-Lucent OmniTouch My Teamwork with location-based tracking
Toshiba (News - Alert) Strata CIX40 IP Business Communication System
Glance for Mac
Salesforce Customer Portal
Business Communications Manager 50
Exony Virtualized Interaction Manager (VIM) v6.1
OpenSpan Platform
Numara Track-It! 8
EchoSystem Service Integration Platform
AirMagnet (News - Alert) VoFi Analyzer
PGi Netspoke
Citrix GoToWebinar
Mitel (News - Alert) Customer Interaction Solutions
NetSuite 2007.0
Packet8 Complete Contact Center

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry.  Please visit  
About TMC

Technology Marketing Corporation (TMC) publishes four print publications: Customer Inter@ction Solutions, INTERNET TELEPHONY magazine, IMS Magazine and Unified Communications (launching summer 2007). TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 0.005 percent of sites in the world by*, TMCnet serves nearly two million unique visitors each month, according to WebTrends. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer ConferenceCall Center 2.0 Conference and the Green Technology World Conference. publishes more than 15 topical online newsletters. (* is an company that ranks Web sites by their traffic levels. Neither nor is affiliated with TMCnet.)
For more information about TMC, visit
Jan Pierret
203-852-6800 ext. 228

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