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2007 CRM Excellence Awards Winners Announced by Customer Interaction Solutions Magazine
[May 18, 2007]

2007 CRM Excellence Awards Winners Announced by Customer Interaction Solutions Magazine


TMCnet News
 
Norwalk, CT (May 18, 2007) — Technology Marketing Corporation (TMC (News - Alert)) has announced the winners of the Eighth Annual CRM Excellence Awards  sponsored by its flagship publication, Customer Interaction Solutions, www.cismag.com


 
The Eighth Annual CRM Excellence Awards winners have been chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer. The CRM Excellence Awards is based on hard data, facts and numbers demonstrating the improvements that the winner’s product has made in a client’s business.
 
“The CRM Excellence Awards are highly distinguished awards recognizing those companies that have proven to be true CRM partners to their customers and clients. Winners demonstrated to the editors of Customer Interaction Solutions that their products and services substantially improved the processes of their clients’ business,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions.

Winning companies and products of the 2007 CRM Excellence Awards can be seen below and found in the May and June 2007 issues of Customer Interaction Solutions magazine.

Customer Interaction Solutions has been the premier publication in the CRM, call center and teleservices industries since 1982.
 
 
Company
Product Name
Altitude Voice Portal
MultiChannel Integration Suite
Aplicor Online CRM
ePowerCenter
Intelligent Contact Center
AvantGo
Centive Compel
Citrix GoToAssist
CRM Solution
Fit Index System
Enkata Contact Center Performance Management
Envox CT Connect
Epicor Clientele CRM
eTelecare Global Solutions
FrontRange GoldMine Corporate Edition
Call Advisor
IEX (News - Alert) TotalView Workforce Management system
Wireless Customer Retention Through Telesales
Infusion CRM
KANA IQ
Maximizer Enterprise 9.5
NetSuite 11.0
NextNine Virtual Support Engineer
Numara FootPrints
Blended on-shore/off-shore inbound and outbound call center and BPO solutions since 1987.
Pegasystems Customer Process Manager
Dispatch Manager
SmartSupport™
SageCRM
Salesforce Winter ‘07
Saratoga CRM
SAS (News - Alert)® Customer Intelligence
SERTAINTY Speech Analytics Solution
Sitel
Soffront CRM v8.6
SoundBite 6.0 Automated Voice Messaging Solution
Sugar Professional
Tigerpaw CRM+
Verizon (News - Alert) Business eBonding
PowerHelp
Impact 360 Workforce Optimization
OmniRush (aka ShipRush Server, CashRush)
 

 
About TMC
Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction Solutions, INTERNET TELEPHONY, IMS Magazine and Unified Communications (News - Alert) (launching summer 2007). TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 0.003 percent of sites in the world by alexa.com*, TMCnet serves nearly two million unique visitors each month, according to WebTrends. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer Conference, IMS Expo and Call Center 2.0 Conference.  (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)

For more information about TMC, visit www.tmcnet.com.


TMC Contact:           
Tracey Schelmetic
203-852-6800, ext. 133
tschelmetic@tmcnet.com

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