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NMS Communications Deploys ShareNow for AppExchange for 270 Users in the US, Europe, and Asia
[October 17, 2006]

NMS Communications Deploys ShareNow for AppExchange for 270 Users in the US, Europe, and Asia

ShareMethods Solution Powers a Global On-Demand Sales and Marketing Library for NMS Communications

SAN FRANCISCO – Dreamforce Conference - October 9, 2006 – ShareMethods ( and (NYSE:CRM), the market and technology leader in on-demand business services, announced today that NMS Communications (NASDAQ:NMSS) has selected ShareNow for AppExchange from ShareMethods for a deployment of 270 users across the United States, Europe, and Asia. With most documents and work processes handled informally today via email, many businesses now find they need a better way. ShareMethods delivers an improved Software-as-a-Service (SaaS) solution to securely manage, share, and distribute sales and marketing materials such as proposals, marketing collateral, customer agreements, and partner documents on a worldwide basis. NMS deployed ShareNow for AppExchange into their existing implementation. The announcement was made today at Dreamforce ‘06,’s User and Developer Conference.

"We needed a sales, marketing, and partner document management platform delivered as an on-demand service with full integration. ShareNow for AppExchange offered the best choice to meet our business requirements for a global user base," said John Orlando, Chief Marketing Officer for NMS Communications. "ShareNow for AppExchange brings our sales, marketing, and product documents into one place for our internal team and a diverse global channel partner community. The ShareNow for AppExchange solution is easy to use, quick to deploy, and cost-effective".

"The ability to easily combine the industry-leading Salesforce on-demand CRM application with advanced document management features of ShareNow into one solution via the AppExchange showcases The Business Web at work," said Matt Holleran, vice president, AppExchange partners, "ShareNow for AppExchange delivers enterprise class document management on-demand to major customers such as NMS Communications to further their business objectives.”

"The selection of ShareNow for AppExchange by NMS Communications for a global deployment is further validation of the ShareNow document management service and the business benefits available to ShareMethods customers,” said Denis Pombriant, managing principal, Beagle Research Group. “ShareMethods continues to expand its footprint in the Sales Web by helping companies share and access information beyond the confines of the traditional database.”

ShareNow for AppExchange provides powerful capabilities for customers to securely manage and distribute sales, marketing, and support materials. Capabilities include full document version control, review and approval workflows, user roles and permissions, Google-like full text search, customizable sales and marketing taxonomies, linking of documents to CRM data, community ratings and reviews, and deep integration with Customers can quickly deploy a sales, marketing, and support knowledge center that can be securely shared across an extended network of users inside and outside of a company. ShareMethods provides its hosted service via a SAS 70 Type II data center offering high levels of reliability, redundancy, and security. ShareNow can be deployed rapidly with little or no IT support and minimal end-user training. This approach is in contrast to traditional enterprise document management solutions, which can take many weeks or months to deploy along with large price tags and complex user interfaces.

“ShareMethods is excited to welcome NMS Communications as a new customer,” says Eric Hoffert, CEO of ShareMethods. "NMS, a global leader of communications for converged and mobile networks, chose to deploy ShareNow for AppExchange within their implementation to address the need for a completely integrated sales tool library for its direct sales force, and extending that information to its channel partners. We are thrilled to see ShareNow for AppExchange bringing benefits to NMS Communications to support consistent messaging, reduced costs through centralized access, and faster time to market with instant collateral. NMS Communications joins the ShareMethods global user community of 135 companies realizing benefits from the use of our on-demand services.”

ShareNow for AppExchange is one of more than 375 applications now available on the AppExchange, the world’s first on-demand directory and sharing service, found at

About NMS Communications
NMS Communications (NASDAQ:NMSS) is a leading provider of communications technologies and solutions for converged and mobile networks. NMS develops products that enable new mobile voice, data, and video applications and improve the performance and quality of wireless networks. For more information visit:

About ShareMethods
With ShareMethods, sales and marketing teams can store, manage, and share documents easily and securely, collaborating with extended selling networks to close more business, providing a cost-effective alternative to developing and supporting a sales and marketing intranet or extranet. ShareMethods combines advanced document management, collaboration, and CRM integration into powerful on-demand solutions. The “Sales and Marketing Portal in a Box” approach can cost less than one tenth of the price of traditional enterprise software. ShareMethods received an “Excellent” rating for usability from eWeek and scored 9 out of 10 for “Ease of Use, Implementation, and Value” from InfoWorld. The company was recognized together with in the InfoWorld Top 100 for one of the Best IT Projects of 2004 and as one of the CRM WizKids for 2006 by noted CRM analyst Denis Pombriant. ShareMethods provides on-demand services to more than 135 companies on a global basis with users in 22 countries and customers including CNET Channel (a division of CNET Networks),, HID Corp., JMJ Associates, TI Broadcast Solutions Group, Evolution Benefits, and others. ShareMethods on-demand services include ShareNow for AppExchange, ShareFree for AppExchange, and ShareMethods. Visit or call 1-877-SHARENOW for more information.

About is the market and technology leader in on-demand business services. The company’s Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand. Apex,’s on-demand platform and programming language, enables customers, developers and partners to build powerful new on-demand applications, and for the first time, to write and run their own code hosted with the security, reliability, upgradeability and ease-of-use of’s industry-leading multi-tenant service. Customers can also take advantage of Successforce,’s world-class training, support, consulting and best practices offerings.

As of July 31, 2006, manages customer information for approximately 24,800 customers and approximately 501,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase applications should make their purchase decisions based upon features that are currently available. has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit, or call 1-800-NO-SOFTWARE.

### is a registered trademark of, and Apex, AppExchange and Successforce are trademarks of,, Inc., San Francisco, California. Other names used may be trademarks of their respective owners.

Media Contact:
Paul Soukup, ShareMethods LLC


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