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Vonexus Selects Quintum VoIP Switches for Its IP Telephony Solution
[March 28, 2005]

Vonexus Selects Quintum VoIP Switches for Its IP Telephony Solution

INDIANAPOLIS, March 28 /PRNewswire-FirstCall/ -- Vonexus Inc., a wholly- owned subsidiary of Interactive Intelligence Inc. , has signed an agreement enabling it to package its Microsoft-based IP PBX software with Quintum Technologies' SIP Tenor VoIP MultiPath switches, giving organizations increased reliability, improved quality of service, and simplified deployment.

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The Vonexus IP PBX, called Enterprise Interaction Center(R) (EIC), is designed exclusively for Microsoft small to medium-sized business customers. EIC applications include SIP-based switching, auto-attendant, presence management, call routing and queuing, and Exchange-based unified messaging. Out-of-the-box screen-pop and IVR integration will be available in the second quarter for Microsoft Great Plains and MS CRM.
Quintum's SIP product, called the Tenor MultiPath Switch, is used to transfer calls between the public switched telephone network and IP-based local or wide area networks. It offers EIC customers maximum reliability and improved quality of service with patented technology that provides real-time backup integrated into the switch.
"We reviewed gateways from other vendors, but they required that a complete QoS IP network be implemented at every router, so any portion of our customers' network that wasn't supporting QoS would be vulnerable to outages," said Vonexus president, Jerry Fleming. "In addition to this critical differentiator affecting reliability, the Quintum switch also offered our customers a unique MultiPath design that gives EIC intelligent connectivity to both analog devices and the PSTN."
Unlike other standard voice over IP gateways that simply provide circuit to packet connectivity, the Quintum Tenor provides intelligent connectivity between analog devices, the PSTN, and IP devices, making it the perfect branch office gateway solution. Other capabilities include intelligent call routing, a PacketSaver(TM) feature for optimum bandwidth utilization, and NATAccess(TM), which enables it to be deployed behind the corporate firewall for maximum security.
"EIC's standards-based, all-software IP PBX, combined with our SIP gateway, gives Microsoft SMB customers all the benefits of VoIP -- from cost- savings to increased functionality -- while addressing primary concerns about its reliability, quality of service, ease of installation, and security," said Charles Rutledge, vice president of marketing for Quintum.
EIC is offered as a complete, out-of-the box IP telephony solution running on pre-integrated Intel, or HP servers. It comes packaged with Intel's HMP software, the Quintum SIP switch, a SIP proxy server, and IP phones, including the award-winning Polycom SoundPoint IP family of phones.
The solution can be purchased through the Vonexus channel, composed of IP telephony value-added resellers throughout the world, as well as Vonexus master distributors, which include Alliance Systems and CommLogik Corp.
About Quintum
Headquartered in Eatontown, NJ, Quintum specializes in voice-over-IP technologies that bring reliability and voice clarity of public telephone networks to Internet telephony. Its Tenor VoIP MultiPath switch product lines are designed to help businesses of all sizes achieve a risk free migration to a converged network. Quintum's Tenor product line offers a wide range of unique features that differentiate it from other VoIP solutions. These features include real time PSTN failover that eliminates risk from poor IP Quality of Service, MultiPath call routing allowing easy installation into existing data and telecom environments, and transparent communication across NAT (network address translation) firewalls. Quintum Technologies sells its MultiPath switches worldwide through its direct sales force and a network of resellers and distributors. For more information call 1-877-SPEAK IP (1-877-773-2547), 732-460-9000 outside the US, or visit
About Vonexus
Vonexus Inc. is a wholly-owned subsidiary of Interactive Intelligence Inc. , a global developer of business communications software since 1994. Vonexus offers Enterprise Interaction Center(R) (EIC) - the first standards-based, all-software IP PBX developed exclusively for Microsoft SMB customers. Vonexus can be reached at +1 888.817.5904 or; on the Web:
About Interactive Intelligence Inc.
Interactive Intelligence Inc. is a global developer of business communications software for IP telephony, contact center automation, unified communications, and customer self-service. The company was founded in 1994 and has more than 1,000 customers worldwide. Recent company awards include Software Magazine's 2004 Top 500 Global Software and Services Companies, and Network World Magazine's 2003 Top 200. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis. The company has 12 offices throughout North America, Europe and Asia. Its telephone number is +1 317.872.3000 or; on the Web:
This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the SEC filings of the Company's parent, Interactive Intelligence Inc.
Vonexus, Enterprise Interaction Center, and their associated logos are registered trademarks of Interactive Intelligence Inc. All other trademarks mentioned in this document are the property of their respective owners.
Joanne Lowy
Quintum Technologies, Inc.
732.460.9000, ext. 238

Christine Holley
Director, Market Communications
Interactive Intelligence Inc./Vonexus Inc.

Photo: NewsCom: Archive: Photo Desk,

Vonexus Inc.

CONTACT: Joanne Lowy of Quintum Technologies, Inc., +1-732-460-9000,ext. 238,; or Christine Holley, Director, MarketCommunications of Interactive Intelligence Inc.\Vonexus Inc., +1-317-715-8220,

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