AveComm Wins Customer Interaction Solutions Magazine IP Contact Center Technology Pioneer Award
AveComm, a leading provider of Internet-based wireless solutions for workplace communication, messaging, and collaboration, announced today that Technology Marketing Corporation’s Customer Interaction Solutions Magazine, has named aveComm a recipient of the 2005 IP Contact Center Technology Pioneer Award.
Customer Interactions Solutions has been the leading publication in CRM, call centers, and teleservicers since 1982 ™. AveComm offers many features and functionality, including application sharing, document collaboration, remote desktop control, session record/playback, whiteboard, Instant Messaging, Voice-Over IP (VoIP), IP Telephony, File Transfer, and much more.
“We were excited and honored to receive the TMC’s 2005 IP Contact Center Technology Pioneer Award for our aveComm solutions,” said Glenn Platkin, Vice President of aveComm. “This award validates our leadership in the web-conferencing solutions market and it echoes our commitment we have toward our customers.”
New this year, the IP Contact Center Technology Pioneer Award recognizes companies that have created a successful IP contact center product or service that is truly innovative. The IP Contact Center Technology Pioneer Award highlights will be published in the March 2005 issue of Customer Interaction Solutions magazine.
AveComm is offered in many flexible solutions, from a technology point of view, but also offers most accommodating licensing available. AveComm may be licensed on a cost-effective subscription model with “aveComm-As-A-Service” providing small to medium sized businesses with a hosted solution. “AveComm-On-Premises” provides Global 1000 organizations with unsurpassed security, performances, scalability, integration, and control allowing on-site hosting and lastly for medium to large organizations, light on resources, “aveComm-In-A-Box” provides the benefits of on-premises hosting, with ease of entry of a hosted service.
AveComm provides “Unified Messaging, Communication, and Collaboration,” allowing users to instantly collaborate with remote teams using a simple a secure web-based interface. AveComm is committed to provide innovative ways for individuals to communicate via the Internet. AveComm and aveConference suites of products connect people and environments to create collaborative, connected and smart organizations. These enabling technologies are targeted toward enterprises, application developers, device manufacturers, system integrators, and application service providers. AveComm was founded in 1999 and is headquartered in Somerset, NJ. For more information, please visit www.avecomm.com or call +1-732-412-3000.
About TMC ®
Technology Marketing Corporation (TMC) publishes two print magazines: Customer Interaction Solutions, and Internet Telephony; five digital publications, SIP Magazine, Speech-World, WiFI Telephony Magazine, VoIP Developer, WiMax Resolution, Alternative Power, BiometriTech. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMC produces Internet Telephony Conference & EXPO, The VoIP Developer Conference, Speech-World Conference, IP Contact Center Summit and The Global Call Center Outsourcing Summit. TMCnet publishes more than 25 topical online newsletters. For more information about TMC, visit its website at www.tmcnet.com