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Unisys Develops a New Source of Growth for Global Telecommunications Industry

[February 23, 2004]

Unisys Develops a New Source of Growth for Global Telecommunications Industry

Telecommunications companies (telcos) can now adapt more quickly to customer demands, improve services and customer retention, and increase revenue thanks to Unisys Communications Ensemble. Ensemble is a new platform with a highly scalable and reliable open architecture that enables telcos to offer productivity-enhancing services to their subscribers such as voice alerts and voice-controlled messaging.

New Subscriber Services
Unisys Communications Ensemble includes several applications to support services demanded by customers. Examples include voice-controlled messaging, e-mail reader, voice-activated dialing, voice Web access, and visual voicemail on a handset.

"Unisys has taken the time to listen to the market," said Ronald Gruia, senior strategic analyst, Frost and Sullivan. "They have built a platform that can help carriers create more flexible, revenue-producing business models. As the industry growth curve has slowed, carriers began to look for technology that can provide a basis for highly segmented diverse user requirements to reignite revenue. Unisys Communications Ensemble allows for modularity, scalability and diversity through open standards that can allow carriers to quickly find new sources of revenue from new services."

Unisys Communications Ensemble provides a highly collaborative environment between multiple operating systems, applications and networks for the delivery of new communications retail services to end users. Ensemble features the Open Services Platform (OSP), an open standards platform for telephony applications, the VSE500 high-performance computing environment, and the Communications Media Module (CMM) universal network interface. The platform's technology provides an open foundation that telcos can use to build new services and revenue streams.

Key Ensemble Components
Ensemble components can be used separately or with each other, offering telcos the ability to link technology from different vendors to create a new user environment. More specifically:

Unisys OSP lets telcos meet the demands of their diverse users quickly and cost effectively. The use of industry-recognized standards such as Java Authentication and Authorization Service (JAAS), VoiceXML, Lightweight Directory Access Protocol (LDAP) and .NET allows Unisys clients to build unique connections between existing and potentially new applications for clients.
The VSE500 computing environment enables telcos to service millions of end users with a solution that requires less space and energy. The VSE500 features demonstrated reliability and scalability, while allowing multiple operating systems to exist within a 19-inch footprint.
CMM allows telcos to enjoy the low cost and multimedia benefits of Voice over IP networks. By supplying simultaneous connectivity to services via IP or circuit switched networks, telcos can easily migrate traffic between networks with virtually no impact on users and in turn embrace VoIP networks for mass-market services.

"Customers have been telling us that the ideal situation would be to create a platform that was open enough to allow them to rapidly deploy diverse offerings as their user requirements and expectations increased," said Andre Martineau, director, Solutions Management, Unisys Global Communications industry. "The challenge was to allow all technical resources to work together for the benefit of multiple user lifestyles and productivity needs. Unisys Communications Ensemble enables a broader range of revenue-producing opportunities through this type of application collaboration."

Unisys has a long history of serving the telecommunications market. Telecommunications companies in more than 40 countries rely on Unisys technology and more than 135 million voicemail subscribers worldwide generate revenue for Unisys clients using Unisys solutions. Many Unisys clients have in excess of 10 million mailboxes on networked platforms. For more information, please visit <>.

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