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YouMail Robocall Index Posts a Record 4.4 Billion Robocalls in September
[October 10, 2018]

YouMail Robocall Index Posts a Record 4.4 Billion Robocalls in September


IRVINE, Calif., Oct. 10, 2018 /PRNewswire/ --The nation's robocalling problem continues to grow, reaching a new record of 4.4 billion robocalls received nationwide in September, the highest number of monthly robocalls recorded since the YouMail Robocall Index launched in 2015, and an 83.9% year-over-year increase. The volume equals some 147 million calls placed every day during September, or 1,701 robocalls for every second of the month, both new records.





Month

Calls/Month

Calls/Day

Calls/Hour

Call/Minute

Calls/Second

Sept. 2018

4.409 billion

147.0 million

6.12 million

102,060

1,701

Aug. 2018

4.220 billion

136.1 million

5.67 million

94,548

1,576

Jul. 2018

3.999 billion

129.0 million

5.37 million

89,603

1,493

Jun. 2018

4.125 billion

137.4 million

5.72 million

95,479

1,591

May 2018

4.060 billion

130.9 million

5.45 million

90,961

1,516

Apr. 2018

3.361 billion

112.0 million

4.66 million

77,802

1,297

Mar. 2018

3.156 billion

101.8 million

4.24 million

70,695

1,178

Feb. 2018

2.747 billion

98.1 million

4.08 million

68,149

1,136

Jan. 2018

2.397 billion

92.7 million

3.86 million

64,408

1,073


These latest monthly figures come from YouMail, a free robocall blocking solution for mobile phones. YouMail uses its patented smart blocking technology to block unwanted robocallers by making sure the user's phone doesn't ring, and then plays an out-of-service message that leads them to think they dialed an invalid number. YouMail identifies problematic numbers and robocalls using a combination of its recently patented audio fingerprinting technology, call patterns, and consumer feedback.

YouMail provides the YouMail Robocall Index to estimate of robocall volume across the country each month, and in particular across specific area codes. This estimate is formed by extrapolating from the behavior of the billions of calls YouMail has handled for its users, and these statistics are regularly cited by the Federal Communications Commission (FCC) as a definitive source for national data trends.   

"Our huge national robocalling problem is getting bigger, despite the efforts of regulators and carriers," said YouMail CEO Alex Quilici. "To minimize the damage from this epidemic, we need everyone to continue not answering unknown numbers, use call blocking apps like ours, and make sure they do their homework before calling numbers back."

Robocalls Continue to Be Driven by Scams

Scams and telemarketing calls together now account for roughly 61% of all robocalls. The result is that a very large percentage of robocalls are calls that people just don't want.

Type of Robocall

Estimated September Robocalls

Percentage of August Robocalls

Alerts and Reminders

723 million (-247 million)

16% (flat)

Payment Reminders

1.00 billion (+30 million)

23% (-1%)

Telemarketing

877 million (+120 million)

20% (+2%)

Scams

1.80. billion (+40 million)

41% (-1%)

The top five scam types changed only slightly between August and September. Health Insurance Scams continue to be number one, with over 400 million scam robocalls. In fact, a single health insurance spammer produced more than 250 million calls using roughly 264 different numbers from the 201 area code based in Newark, New Jersey.

Rank

Type of Scam

Estimated Sept Robocalls

Summary of Scam

1

Health and Health Insurance Scams

408 million (-1 million)

Identify theft/scam payments

2

Easy Money Scams

187 million (+62 million)

Payment required to make money

3

Interest Rate Scams

146 million (flat)

Identity theft

4

Student Loan Scams

74 million (+10 million)

Identify theft/scam payments

5

Search Listing Scams

72 million (-13 million)

Payment to maintain search listing

In the rest of the top five list: Easy Money Scams increased volumes by 50% to move into the second position, while Interest Rate Scams stayed approximately flat in volume to take third place. Student Loan Scams moved up 10 million to take fourth, and Search Listing Scams dropped 13 million to fall into the fifth spot.

Who Gets the Most Robocalls

Texas is estimated to have gotten 501.4 million robocalls, the first state to receive more than one-half billion robocalls during a month. The state rankings by robocall volumes are:

Rank

State

Calls

1

Texas

501.4m

2

California

489.8m

3

Florida

333.0m

4

Georgia

286.8m

5

New York

277.3m

6

Illinois

162.7m

7

Ohio

158.8m

8

Pennsylvania

150.5m

9

North Carolina

135.5m

10

Louisiana

123.8m

11

Michigan

119.4m

12

Tennessee

118.8m

13

New Jersey

113.6m

14

Virginia

104.3m

15

Alabama

100.5m

16

Maryland

98.3m

17

Arizona

86.5m

18

South Carolina

74.5m

19

Missouri

71.4m

20

Indiana

70.2m

21

Colorado

62.3m

22

Washington

60.8m

23

Arkansas

52.0m

24

Connecticut

48.5m

25

Oklahoma

46.1m

26

Nevada

45.0m

27

Mississippi

43.8m

28

Kentucky

41.3m

29

Wisconsin

39.6m

30

Massachusetts

39.4m

31

Minnesota

36.9m

32

Oregon

32.7m

33

Utah

31.7m

34

District of Columbia

27.9m

35

Kansas

22.7m

36

Iowa

19.7m

37

Idaho

16.0m

38

New Mexico

15.0m

39

Delaware

14.0m

40

Nebraska

13.9m

41

New Hampshire

10.5m

42

Hawaii

10.4m

43

Maine

9.8m

44

West Virginia

9.5m

45

Montana

9.4m

46

South Dakota

9.1m

47

Rhode Island

9.0m

48

Wyoming

6.1m

49

North Dakota

5.7m

50

Vermont

4.4m

51

Alaska

2.2m

The top 50 cities ranked by robocall volume are:

Rank

City-Area

Est Calls


1

Atlanta, GA

192.3m


2

Dallas, TX

171.9m


3

New York, NY

153.0m


4

Los Angeles, CA

147.3m


5

Houston, TX

142.3m


6

Chicago, IL

141.2m


7

Baltimore, MD

98.3m


8

Phoenix, AZ

86.5m


9

San Francisco Bay Area, CA

83.4m


10

Newark, NJ

82.0m


11

Philadelphia, PA

78.1m


12

Detroit, MI

71.7m


13

Miami, FL

58.0m


14

Ft. Lauderdale, FL

54.0m


15

San Diego, CA

51.3m


16

Riverside, CA

49.7m


17

Tampa, FL

46.1m


18

Buffalo, NY

43.5m


19

Charlotte, NC

41.8m


20

Seattle, WA

41.2m


21

New Orleans, LA

40.2m


22

Denver, CO

40.0m


23

Memphis, TN

39.9m


24

Cleveland, OH

39.6m


25

Birmingham, AL

38.7m


26

Las Vegas, NV

38.5m


27

Orlando, FL

38.4m


28

Augusta, GA

36.9m


29

Sacramento, CA

36.3m


30

Fresno, CA

36.0m


31

Bakersfield, CA

35.0m


32

Boston, MA

34.3m


33

Columbus, OH

34.1m


34

Baton Rouge, LA

33.8m


35

Austin, TX

33.7m


36

St. Louis, MO

33.3m


37

San Antonio, TX

33.3m


38

Indianapolis, IN

32.9m


39

Alexandria, VA

32.6m


40

Camden, NJ

31.6m


41

Columbia, SC

31.2m


42

Nashville, TN

29.7m


43

Virginia Peninsula

29.4m


44

Minneapolis, MN

29.2m


45

Pittsburgh, PA

28.7m


46

Long Beach, CA

28.1m


47

Washington, DC

27.9m


48

Oklahoma City, OK

27.8m


49

Shreveport, LA

27.4m


50

Raleigh, NC

27.1m

















Hurricane Florence appears to have driven down robocalls to cities in the Carolinas. There were big decreases in robocalls in North Carolina, including Fayetteville down 17.5%; Greenville down 16%; Greensboro down 16%; and Raleigh down 11.7%.  In addition, South Carolina received fewer robocalls: Charleston saw a 7.6% drop, and Columbia saw a 3.9% drop.

For more information about the YouMail Robocall Index or to view the monthly reports, please visit http://robocallindex.com. To join the YouMail Robocall Index mailing list, please write to RobocallIndex@YouMail.com.

About YouMail, Inc.
YouMail, Inc. is the leading provider of intelligent, cloud-based telecommunication services. The company's flagship service provides an automated virtual receptionist that replaces the subscriber's voicemail on iPhone, Android, and Windows phones. This service stops robocalls, and delights other callers by instantly greeting, routing, and responding to them, personally and memorably, and even provides free conference calls YouMail also provides data on problematic phone number behavior, through a reverse phone lookup service that allows anyone to identify and comment on suspicious numbers, an application program interface (API) that any telecom service provider or third-party developer can use to determine whether a number is problematic, and the YouMail Robocall Index™, which since its launch in in September 2015 has emerged as the nation's definitive source on robocalling data for telecom carriers, smartphone and app companies, and public policymakers. Headquartered in Irvine, Calif., YouMail, Inc. was founded in 2007 and is privately funded.

Contact:

Keya Balar for YouMail
Lumina Communications
YouMailPR@luminapr.com 
646-791-9600

Cision View original content:http://www.prnewswire.com/news-releases/youmail-robocall-index-posts-a-record-4-4-billion-robocalls-in-september-300728521.html

SOURCE YouMail, Inc.


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