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Verizon and Nextdoor reveal the most impactful acts of kindness in the community
[September 28, 2022]

Verizon and Nextdoor reveal the most impactful acts of kindness in the community

NEW YORK, Sept. 28, 2022 (GLOBE NEWSWIRE) -- Today, Nextdoor and Verizon celebrate National Neighbor Day with the release of new insights that shed light on the most impactful acts of kindness through the lens of neighbors. Through a joint research study with, these initial insights reveal the most effective, appreciated and most cost-effective ways that neighbors can spread kindness in their communities - defined as acts that have the highest perceived benefits relative to the personal cost of performing them. The full results of this study will be released later this fall.

Conducted through a survey of over 5,000 participants in August 2022, this initial exploration studied the perceived kindness of a collection of 385 acts, but also their perceived cost to the actor in terms of time, effort, expense and the overall benefit to the recipient. This approach enabled a further calculation of each act’s cost-benefit ratio, or overall ‘cost-effectiveness’. To inspire participation in National Neighbor Day, the following insights reveal the overall ‘Kindest Acts’ one can plan for their neighbors:

Top 10 Overall Kindest Acts for Neighbors
Pay for a neighbor’s groceries at the supermarket
Donate money to a neighbor
Donate diapers to a neighbor
Buy extra school supplies for a neighbor
Remind a neighbor that they matter
Accept a neighbor as they are
Organize or join local park and beach clean ups
Tell a neighbor what a positive difference they made to someone else’s life
Mow the lawn for a neighbor
Surprise a neighbor with their favorite things

Delving further into the perceived balance of cost, benefit and impact, the research also defined the most-effective acts of kindness for neighbors, revealing the high value of gestures that come from the heart rather than the wallet. 

Top 10 Most Cost-effective Kind Acts to Do For Neighbors
Compliment a neighbor
Remind a neighbor that they matter
Accept a neighbor as they are
Tell a neighbor what a positive difference they made to someone else’s life
Donate items they no longer need or use
Write a list of lovely things about a neighbor
Arrive at meetings with a neighbor on time
Pray for a neighbor
Return a borrowed book to a neighbor
Bring attention to the accomplishments of a neighbor

“We all have the capacity for kindness – but we don’t always act on it,” said Krista Bourne, chief opeating officer of Verizon Consumer Group. “We hope the results of this research will showcase just how easy and cost effective it is to be kind - and for people to take action. Whether you are at the store, at work or in your neighborhood, we can all use a little more kindness.”

“As communities are navigating inflation and economic challenges these findings are a clear reminder that simple acts of kindness come at little cost, and are a powerful way to strengthen our neighborhoods,” said Sarah Friar, Chief Executive Officer, Nextdoor. “Offering a thoughtful word or simply reaching out to your neighbor builds important connections in our communities so that everyone has a neighborhood they can rely on.”

“Kindness is a great way to kickstart cooperative relationships with neighbors. We hope these recommended acts of kindness will help make everyone’s community a kinder place to be,” said Dr Oliver Scott Curry, Chief Science Officer for

Verizon’s #ACallForKindness campaign inspires kind acts through a multifaceted approach that leverages research, inspires people through art, educates people through kindness experts, and provides opportunities for people to quickly and easily choose kindness, no matter who they are or where they live. Visit to take the kindness pledge and learn how you can choose kindness today.

Today’s Neighbor Day insights come at the end of a month-long initiative: The Big Neighborhood MeetUp. Throughout September, Nextdoor and Verizon hosted free all-age events in neighborhoods in Chicago, Houston, Raleigh and Oakland for an afternoon of fun, food, games, and reconnecting with their community. These inspired tens of thousands of people nationwide to join the ‘MeetUp’ movement by creating their own events and activities within their own neighborhoods. From simple coffee dates to full-fledged festivals, these home-grown MeetUps showcased the flavor and personality of their communities, including backyard BBQs, outdoor concerts, sports viewing parties, game nights, community garage sales and many more.

Additionally, the two companies will bring a fifth #BigNeighborhoodMeetUp to New York’s Advertising Week, with a panel discussion on October 19th diving deeper into these insights and the impact of kind acts on building stronger, more connected communities.

To learn more about the Nextdoor and Verizon commissioned study with, visit Nextdoor’s Insights Hub at To learn more about the initiative to build stronger, more connected neighborhoods, go to For the latest news and updates surrounding The Big Neighborhood MeetUp follow Nextdoor, Instagram, Facebook, TikTok, and Twitter, #BigNeighborhoodMeetUp.

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $133.6 billion in 2021. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

About Nextdoor

Nextdoor (NYSE: KIND) is where you connect to the neighborhoods that matter to you so you can belong. Kindness is core to our purpose: to cultivate a kinder world where everyone has a neighborhood they can rely on. Neighbors around the world turn to Nextdoor daily to receive trusted information, give and get help, get things done, and build real-world connections with those nearby — neighbors, businesses, and public services. Today, neighbors rely on Nextdoor in more than 295,000 neighborhoods across 11 countries. In the U.S., nearly 1 in 3 households uses the network. Nextdoor is based in San Francisco. For additional information and images:

VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at News releases are also available through an RSS feed. To subscribe, visit

Media contact:
Andrew Testa
[email protected]

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