Verizon makes holiday shopping easier this year with retail tech upgrades
In preparation for a busy holiday season, Verizon is leveraging advanced technology in its stores, introducing new virtual tools, and using data to give shoppers a unified experience while they shop for the best tech with amazing deals.
NEW YORK, Nov. 15, 2022 (GLOBE NEWSWIRE) -- This holiday season, Verizon’s retail stores are equipped with loads of new technology to deliver an enhanced customer experience in-person, online, and in between.
Retail continues to evolve with customers wanting more flexibility in how they shop. While traffic to retail stores is expected to remain strong in 2022, the customer’s shopping journey moves fluidly across channels. Nearly one in three shoppers have researched a product online using a mobile device while in store, and one in four have scanned a QR code to learn more about a product.1
“Regardless of where your Verizon shopping journey begins or ends, our technology is focused on empowering customers," said Vivek Gurumurthy, CIO and Senior Vice President, Verizon Global Technology Solutions, Consumer. “We are equipped to serve customers by creating a seamless retail experience that is tailored to you and can be continued as an Omni experience in any other channel of choice.”
Get exactly what you want.
View Together can work in just about any scenario: new customer, upgrade, adding a line, bringing your own device, changing your plan, and more.
Smarter data to serve you.
Get your employees the devices they need - on your terms.
Consumers can take advantage of one of our Retail Lockers to pick up their online order in one o our stores, arrange for in-home delivery or browse our portfolio of services in one of our more than 6,000 retail stores.
Trade ins - made easier.
Say goodbye to trade in kits and remembering where you left your return label. Verizon’s “Return Anywhere” gives customers more options for device returns, including advanced return and trade-in capabilities for wireless handsets. This program enables two new return options: UPS Store drop off with QR code and Retail Return to Store.
Set Up & Go
Customers have the choice to self-serve or choose the one time optional $29.99 setup and go experience, where our retail store associates will support new device setup experiences that include accessory installation, contact transfers, My Verizon app & premium content transfers.
Have peace of mind knowing that your new device was set up and personalized from our trusted retail specialists.
My Verizon App.
A gift for you. A gift to give. On us.
A Call for Kindness.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $133.6 billion in 2021. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.
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