State of Idaho Department of Labor Launches VoIP and Contact Center With CherryRoad Technologies Inc. and LogMeIn's GoToConnect Solution
MORRIS PLAINS, N.J., April 29, 2021 /PRNewswire/ -- CherryRoad Technologies Inc., a leading integrator of public sector software and digital technology solutions and a partner of LogMeIn has announced, today, that State of Idaho Department of Labor has successfully deployed a VoIP and Contact Center Solution using GoToConnect. In response to the evolving COVID-19 environment, the Department sought a contact center solution for its 150+ remote agents throughout the State. The CherryRoad/LogMeIn collaboration provided the State with a flexible and easily managed solution which was deployed, on-schedule, and without technical difficulties.
The engagement was signed via a NASPO ValuePoint™ Participating Addendum with the State of Idaho. Under this agreement, the State of Idaho contracted CherryRoad for the solution and contact center implementation. NASPO ValuePoint is regarded as the nation's most significant public contract cooperative due to its unparalleled value for members as well as contractors, competitive pricing, and superior terms and conditions.
"Working in conjunction with LogMeIn to implement their cloud-based VoIP and contact center system, GoToConnect and CherryRoad have delivered greater manageability, cost-effectiveness, and productivity to the State of Idaho's Department of Labor," said Stephen Lange, President and COO of CherryRoad Technologies Inc. "Leveraging a cloud-based communication system eliminates hardware and maintenance costs while providing an extremely scalable and reliable solution."
About CherryRoad Technologies Inc.
About LogMeIn, Inc.
About NASPO and NASPO ValuePoint
NASPO ValuePoint is the cooperative purchasing division of the National Association of State Procurement Officials (NASPO), facilitating cooperative public procurement solicitations using a Lead State model. NASPO ValuePoint delivers high value, reliable, and competitively sourced cooperative contracts—offering public entities outstanding prices, favorable terms and conditions, and value-added services. Learn more at www.naspovaluepoint.org.
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SOURCE CherryRoad Technologies Inc.
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