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SocQ: The New Leadership Skill Required for the Social EconomyNEW YORK, Nov. 19, 2019 /PRNewswire/ -- The shift from a knowledge economy to a social economy has placed a burden on leaders to add a new skill set – one that Stephen Miles defines as "SocQ." "SocQ is a DNA issue for an organization, just like ethics or compliance," says Miles, CEO of The Miles Group/TMG, in his new podcast on the topic. "People in the organization must be equipped to handle the fact that every individual on this planet is a broadcaster of information. It's all viral and instantaneous and puts out there for all the world to see the much greater expectations on companies today around social responsibility." The podcast episode – SocQ: The New Leadership Skill Required for the Social Economy – is part of TMG's C-Suite Intelligence podcast series. The new series provides tips and advice from the TMG executive coaches drawn from years of working with top-level and emerging talent in companies ranging from the largest Fortune 50 global corporations to high-growth start-ups backed by VC firms and private equity. What is SocQ, and why do executives need it now? "In the 20th century, Daniel Goleman popularized the concept of emotional intelligence, or EQ; companies became eager to hire executives who displayed emotional empathy – the 'one-to-one' connection with the person sitting across from you," says Miles. "But our economy is changing into what is being called the 'social economy.' This move changes the model for executives around how they need to communicate," says Miles. "When all individuals can weigh in on all topics, you have no place to hide. Comments become viral, and your brand and reputation are at greater risk. "If you find yourself in a crisis event, you must have a foundational purpose or values as a leader and as a company to guide you through the countless messages you need to put out there. Leaders need to develop a 'SocQ muscle' to help them authentically develop and communicate this purpose." Why employees across the organizaton need to develop SocQ "The employees who are out there solving problems in call centers, in retail, wherever they happen to be – these are the ones there when an issue happens. And the more awareness that you can have around that and the more tools that you have at your disposal, the better you can effectively address the situation immediately when it arises." In the podcast, Miles describes the various scenarios where SocQ is most frequently needed and how listeners can begin to develop SocQ – a skill that can, in fact, be learned. Other episodes in TMG's C-Suite Intelligence podcast series include:
Listen and subscribe on Apple Podcasts, Google Podcasts, Spotify, YouTube, or wherever you get your podcasts. For more information, please contact Davia Temin or Suzanne Oaks Brownstein of Temin and Company at 212.588.8788 or [email protected]. About the C-Suite Intelligence podcast About The Miles Group/TMG View original content to download multimedia:http://www.prnewswire.com/news-releases/socq-the-new-leadership-skill-required-for-the-social-economy-300961043.html SOURCE The Miles Group/TMG |