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TMCNET eNEWSLETTER SIGNUP Launches Customer Service Blog To Increase Consumer Interaction
[February 01, 2013] Launches Customer Service Blog To Increase Consumer Interaction

San Diego, CA, Feb 01, 2013 ( via COMTEX) -- In order to find new ways to connect with their customers, has launched a blog to help people understand their customer service initiatives and learn more about their rights, company officials said.

"We don't want to be simply a phone bank that people call when they have problems," said company spokesman Josh Fraser. "We want to be an interactive customer service solution that reaches out, and informs and helps our customers any way and every way we possibly can." The blog was launched this week at It will be updated on a regular basis.

"Initially we will be explaining our customer service solutions," Fraser said. "Then we will move on and offer people practical tips about how they can use the public records we provide to protect themselves and their families." The company also expects to launch a social media presence on Facebook, Twitter, LinkedIn and similar sites in the near future, Fraser said.

"Each one of these sites gives us a new way to connect with our customers and potential customers," Fraser said. "Doing so will increase customer satisfaction and help us grow our company into the future." The company said that blog and social media initiatives will be an ongoing concern for

"We believe in being proactive about customer service," Fraser said. "And this is just one way we are demonstrating that commitment." About gives Web searches a simple way to find public records and receive customer support. From arrest records to warrant searches to driving status, is an all-inclusive website for background check satisfaction.

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