TMCnet News

Flexiti Appoints Tracey Whittall as Chief Operating Officer
[January 18, 2022]

Flexiti Appoints Tracey Whittall as Chief Operating Officer

Flexiti Financial Inc. ("Flexiti"), one of Canada's leading "Buy Now, Pay Later" (BNPL) financial solutions providers, is pleased to announce the appointment of Tracey Whittall to the position of Chief Operating Officer.

At Flexiti, Tracey will oversee call centre management and operations teams, as well as partner operations. This brings operations and client servicing together under her strong leadership. Tracey brings over 20 years of financial services industry experience, where she has built a strong reputation as an influential and visionary leader, including 21 years spent at CIBC. As a member of CIBC's executive team, Tracey led its contact centre operations during a pivotal time and was a critical voice in shaping CIBC's transformation roadmap. In addition, Tracey holds her Masters in Financial Services Leadership from the Schulich School of Business.

"Coming off a record-breaking year in 2021, it is of the utmost importance that we strive to provide best in class service to our customers and retail partners," said Peter Kalen, Founder and CEO of Flexiti. "I am pleased to welcome Tracey to Flexiti's executive team and have no doubt Flexiti will benefit immensely from her pragmatic digital, technology and process-oriented approach to deliver operational success."

Founded in 2013, Flexiti is a Toronto-based fintech company offering Candian customers 0% interest financing1 at retailers that sell big-ticket goods like furniture, appliances, jewellery and electronics. Accepted at over 7,500 retail locations and websites across Canada, including The Brick, Leon's, Staples, Sleep Country, Wayfair, Birks and Peoples Jewellers, Flexiti is The Flexible Way to Pay aiming to bring flexible and affordable payment solutions to all. Recently, Flexiti ranked 10th on Deloitte's Canada's Technology Fast 50 and 13th on The Globe and Mail's ranking of Canada's Top Growing Companies in 2021.

1 O.A.C. Terms and conditions apply.

About Flexiti

Flexiti is one of Canada's fastest-growing point-of-sale lenders, offering customers 0% interest financing at numerous retailers that sell big-ticket goods. Through its award-winning BNPL platform, customers can be approved instantly to shop with their FlexitiCard®, which they can use online or in-store to make multiple purchases, within their credit limit, without needing to reapply. Flexiti's 100% paperless experience combined with the flexibility of both online and in-store shopping at over 7,500 retail locations in the Flexiti Network provides its customers with a convenient and seamless shopping experience. Recently, Flexiti ranked 10th on Deloitte's Canada's Technology Fast 50 and 54th on Deloitte's 2021 North American Technology Fast 500. Flexiti also ranked 13th on The Globe and Mail's third-annual ranking of Canada's Top Growing Companies in 2021. Flexiti has been recognized on all three rankings for the last 3 years. In 2020, Flexiti ranked 29th out of 500 on The Americas' Fastest Growing Companies 2020 by the Financial Times and 3rd on the 2020 Growth List by Canadian Business. Flexiti is a wholly owned subsidiary of CURO Group Holdings Corp. (NYSE: CURO). For more information, visit

[ Back To's Homepage ]