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Digital eXperience Index 2017: Measuring the Digitalisation of Consumer Experience - Research and MarketsThe "Digital eXperience Index: Measuring the Digitalisation of Consumer Experience" report has been added to Research and Markets' offering. Nearly all communications service providers (CSPs) state that providing their customers with a digital experience is critical to their future business, but few rigorous methods of measurement have been available. The Digital eXperience Index (DXi) provides a way of measuring the degree to which consumers' experiences of investigting, ordering or seeking support for the traditional and digital services provided by their CSPs are modern and digitalised'. This report:
For more information about this report visit https://www.researchandmarkets.com/research/6c8ck4/digital View source version on businesswire.com: http://www.businesswire.com/news/home/20170811005196/en/ |