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Clinch Releases Consumer Insights on the Value of Personalization Across the Sales FunnelNEW YORK, Oct. 3, 2019 /PRNewswire/ -- The top marketing buzzwords are "personalization," "artificial intelligence" and "dynamic video." While nearly every marketer talks a big personalization game, when pressed, the extent to which marketers are actually personalizing their creative ad experiences is usually pretty weak. Many marketers only tailor the address of the closest store location or change the color of an ad. According to Clinch, an AI-platform that leverages data to create personalized customer ad experiences, personalization is the key factor in influencing the path to purchase for consumers. The platforms that make it easy for advertisers to leverage data and customize their campaigns are regarded by consumers as providing better brand experiences. These platforms facilitate the discovery of products and ultimately the purchase of new goods online. According to Clinch's latest consumer survey, Facebook was overwhelmingly cited by consumers as the strongest platform.
"Purchases are happening on all the channels some more, some less – but relevancy ultimately determines effectiveness, " said Oz Etzioni, CEO of Clinch. "This is why consumers cite again and again that Facebook is the strongest platform for product discovery and purchasing. The platform makes it easy for brands to leverage data to find the right audiences, deliver tailored messages and access insights quickly to optimize campaigns." Videos Are Increasingly Becoming A Powerful Ecommerce Tool, When Data Is Married To Content The majority of consumers (57.5%) are more likely to buy a product after watching a video ad if there is an offer or discount. This far surpassed other attention-grabbing factors, such as close ups of the product or celebrity endorsements. Consumers are also more likely to watch a video from start to finish if the video has an immediate call to action or offer. Creating a relevant experience with a call to action that is in tune with the consumer's own needs is critical. According to Etzioni, "Consumers remember, like, and engage with the content that is relevant to them. There is a tremendous opportunity for retailers to combine these findings with the power of video to increase conversions online. Expect to see more companies leveraging personalized videos across platforms, as well as playing with new shoppable formats into 2020." The study also found that even the most innovative uses of data and creative can turn off consumers if other factors are not considered. These include:
"When the experience is irrelevant, repetitive, and doesn't 'learn' from past user interaction/engagement, consumers take notice," said Etzioni. "There have never been more ways to leverage data to develop real consumer connections. The brands that truly integrate data into their creative experience will be the winners in 2020." Methodology About Clinch Media Contact: View original content:http://www.prnewswire.com/news-releases/clinch-releases-consumer-insights-on-the-value-of-personalization-across-the-sales-funnel-300929822.html SOURCE Clinch |