TMCnet News

The 2021 Canadian Consumer Payments Survey: Insights from 2000+ Online Adult Canadians -
[June 10, 2021]

The 2021 Canadian Consumer Payments Survey: Insights from 2000+ Online Adult Canadians -

The "Canadian Consumer Payments Survey, 2021" report has been added to's offering.

The continuation of the COVID-19 pandemic into 2021, and the associated policy measures taken to limit the impact of the spread of the virus, has seen sustained changes in consumer shopping and payment behaviour.

The Canadian Consumer Payments Survey, 2021, a primary tracking research study conducted online among 2,000+ online adult Canadians, examines the attitudes, payments behaviour and preferences of Canadian consumers across all major payment modalities, looking at the current situation and what consumers expect as the pandemic abates. It provides subscribers with the essential insights into consumer payments in Canada, critical to effective business planning and product development in this turbulent environment.

The Canadian Consumer Payments Survey, 2021 is the most comprehensive consumer payments survey in Canada and includes an analysis of the awareness, current usage, and future usage intentions of both traditional and emerging payment instruments. In both 2020 and 2021, the analyst has included a specil section on COVID-19 and how this has impacted consumer payment preferences.

The 2021 survey addresses the following forms of consumer payments:

  • Cash
  • Contactless payments
  • Prepaid cards
  • Cheques
  • Mobile payments
  • Gift cards
  • Debit cards
  • Online purchases
  • P2P payments
  • Credit cards
  • Preauthorized payments
  • International remittances
  • Bill payments
  • Virtual currencies
  • Wearables
  • Loyalty redemption

A strategic resource for payment professionals, the Canadian Consumer Payments Survey, 2021 is an essential companion to Canadian Payments Forecast, 2021.

Key Topics Covered:

1. Introduction

  • Background and Objectives
  • How did we do it? - Methodology
  • Significance Testing
  • Sample Profile
  • The View from 30,000 FT
  • COVID-19 Impact Summary

2. Detailed Findings

  • Payment Preferences
  • Bank Branch and ABM Visits
  • Cash Withdrawals
  • Cheque Payments
  • Interac and Scheme Debit
  • Credit Cards
  • Contactless Payments
  • Mobile Payments
  • Online Purchases and Payments
  • Online Bill Payments
  • Preauthorized Payments
  • Loyalty Redemptions
  • Wearables
  • Prepaid Cards (Payment Brands)
  • Gift Cards
  • Person-to-Person (P2P) Payments
  • International Remittances
  • Virtual Currencies

For more information about this report visit

About is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends.

[ Back To's Homepage ]