TMCnet Feature
November 30, 2011

19th Annual Marketing via Phone (MVP) Quality Award Open for Nominations

Presented by Customer Interaction Solutions Magazine, MVP Awards Recognize Contact Center Excellence and Commitment to Quality Customer Service

Norwalk, CT (November 30, 2011) – TMC, a global, integrated media company helping clients build communities in print, in person and online, announced that Customer Interaction Solutions magazine’s 19th annual MVP (Marketing Via Phone) Quality Awards is accepting nominations. 




Customer Interaction Solutions
magazine will bestow its MVP Quality Award to contact centers that have proven their commitment to producing the highest quality, excellence and customer service.  Only the contact center industry standouts are honored with gold, silver and bronze MVP Quality Awards in various categories. 

“Every year we see growth in the sophistication of the quality measures that companies implement in the contact center,” said Erik Linask (News - Alert), Group Editorial Director, Customer Interaction Solutions.  “We are seeking leading-edge companies who can demonstrate their dedication and commitment to consistently providing exceptional customer service and join the prestigious list of MVP Quality Award winners.”

Linask continued, “We are also happy to announce that we have made the application process ‘greener’ by eliminating the need to submit any part of the application in paper form. There is now an easy two-step process. Complete the online application and then email the questionnaire portion of the application to me at elinask@tmcnet.com.”

For more information please view the MVP Quality Awards application here. Early bird entries are due December 15, 2011. Final deadline for entries is January 5, 2012.

The 2011 MVP Quality Award winners will be published in the March 2012 issue of Customer Interaction Solutions magazine, www.cismag.com.

For more information on TMC (News - Alert), please visit www.tmcnet.com.

About Customer Interaction Solutions: 
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. 

Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry.  Please visit www.cismag.com.   

About TMC:
TMC is a global, integrated media company that helps clients build communities in print, in person, and online.  TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility andCloud Computing (formerly InfoTECH Spotlight) magazines.  TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world’s leading B2B communications event.  

In addition, TMC runs multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. 

Visit TMC Events for a complete listing and further information. For more information about TMC, visit www.tmcnet.com.

Contact:
Jan Pierret
Marketing Manager
Tel: 203-852-6800 x228
Fax: 203-853-2845
jpierret@tmcnet.com
www.tmcnet.com 







Edited by Jennifer Russell
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