TMCnet Feature
October 27, 2011

Customer Interaction Solutions Announces 2011 Product of the Year Awards Call for Entries

Norwalk, CT (Oct. 27, 2011) — TMC, a global, integrated media company helping clients in print, in person and online, today announced a call for entries for its Customer Interaction Solutions magazine’s 14th Annual Product of the Year Awards. Customer Interaction Solutions has been the leading publication in call center, CRM and teleservices industries since 1982.

The Product of the Year Awards will recognize all products and services that have displayed vision and leadership in the development of advanced solutions in the CRM, contact/call center and teleservices industries. The editors of Customer Interaction Solutions are searching for the companies that can prove their solutions succeed in the marketplace.  

"The Product of the Year Award recognizes companies that have demonstrated their commitment to quality and innovation of the call center and CRM industries. I look forward to seeing this year’s most ground-breaking solutions and encourage all companies that have made contributions to the growth of call center and CRM technologies to apply,” said Erik Linask, group editorial director, TMC (News - Alert).

“Customer Interaction Solutions recognizes the most innovative products by awarding Product of the Year Awards to companies that have excelled in developing new or improved call center, CRM and teleservices technologies in 2011,” said Rich Tehrani, CEO, TMC. “It is now more important than ever to honor an exceptional product with an award. Providing the integrity of an award-winning product will give a company the edge it needs in this demanding market.”

Early bird entries will be accepted through Oct. 31, 2011. The final deadline to submit an application is Nov. 14, 2011.

For more information and to submit your online application, please visit the official 2011 Product of the Year Award application.

Product of the Year winners will be published in the January/February 2012 issue of Customer Interaction Solutions magazine,

For more information about TMC and Customer Interaction Solutions magazine, please visit

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. For more information, please visit  

About TMC:

TMC is a global, integrated media company that helps clients build communities in print, in person, and online.  TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility, InfoTECH Spotlight and Cloud Computing magazines.  TMC is the producer of ITEXPO, the world’s leading B2B communications event., which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries.  In addition, TMC runs multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. Visit TMC Events for a complete listing and further information.

For more information about TMC, visit

TMC Contact:          

Jan Pierret

Marketing Manager

203-852-6800, ext. 228

Edited by Tammy Wolf
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