TMCnet Feature
November 30, 2021

Top 15 Reasons to Invest in Social Media Marketing



Today, social media platforms are now a crucial part of every marketing strategy. More marketers now see the potential for growth using the platforms.

That said, 38 percent of small businesses still do not use social media to promote their brands. The number shows that some companies are still unaware of the benefits of social media.



This article outlines the top benefits of investing in social media marketing. After reading, you will discover how using social media platforms can grow your business.

1.Raises Brand Awareness

Social media marketing increases brand visibility. By using social media, you increase brand recognition since you engage with a broad audience of consumers.

Create social media accounts for your business. Tell business partners, employees, and sponsors to share your page.

By doing these steps, you are boosting brand visibility.

By having people interact with your page, you will increase brand awareness. You can start building your reputation as a business using your accounts.

Every time someone shares your page, more and more people are learning about your brand.

The new audience can be potential customers. This is why the more people who know about your brand, the better.

With social media marketing, you only need a few hours per week to create social media content. In return, you are boosting brand awareness.

2.Boosts Sales

Research shows that social media produces double the leads than other marketing methods. Additionally, the lead-to-close rate is 100 percent higher on social media. 

The numbers prove that social media can help improve business sales. With more visibility, your brand gets more opportunities to improve conversion rates.

More profits provide your business with a positive cash flow. With this, you can handle business expenses with no stress.

3.Increases Web Traffic

Without social media marketing, new customers may not stumble upon your site.

The people who know your brand are likely looking up the exact keywords you already rank for. Without social media, you may not reach anyone outside your loyal customer circle.

Remember that every piece of online content you post is an opportunity to get a new customer.

Social media platforms are a melting pot of different customers.

They have different backgrounds and behaviors. They have different ways of thinking and different needs.

This is why advertising your content on as many platforms as possible is helpful. Doing this allows you to reach individuals that may need your product.

By using social media, you are opening your business to a broader variety of consumers.

4.Improves Search Engine Rankings

Sometimes, being active on social media may not be enough to drive business growth. You also need to put effort into

 creating content.

Search engine optimization (SEO) is essential to secure higher page rankings. SEO can also help drive traffic to your business website.

Social media does not affect SEO ranking directly. But, social media can influence SEO in some ways, including:

  • Enhances content sharing
  • Improves visibility of content
  • Boosts brand recognition
  • Enhances brand reputation

When more people share your content, it shows that your content is helpful to your target market.

Research shows that search engines use vital signals to rank the relevance of your content. These signals include shares, likes, and comments to your content.

This means that social media can still affect your brand's SEO marketing efforts.

5.Shares the Story of Your Brand

Social media gives you a platform to share your brand’s mission and stories.

Effective storytelling can have a significant impact on the image of your business. These stories can be simple or complex, depending on what you believe will move your audience.

Tell stories about customers that your product has helped. Share positive feedback from customers to encourage potential buyers.

You can use social media to disseminate the message that your product can help customers.

6.Supports Customer Research

Social media marketing can help you conduct audience research. Audience (News - Alert) research involves gathering information from a group of customers to gain insights.

The process involves looking for the keywords that your target audience will use. But, it is also focused on your specific product or service.

You can gather customer feedback through social media. Scroll through your posts on Facebook (News - Alert) and Twitter and see what your customers are saying.

7.Improves Conversion Rates

Increased visibility presents your brand with more opportunities for conversion. Every content you share on social media may lead viewers to your website.

Using social media gives your business a positive impression through a humanization factor.

When you interact with customers on social media, you personify your brand. Customers prefer doing business with other people rather than companies. 

The better impression you make online, the more likely they are to be customers. They may think of your brand when the need for your product or services arises.

Being active online also makes customers trust the credibility of your business.

People use social media to stay connected to other people. Since people are already talking online, why not join the conversations?

Doing this can only improve the conversion rates on your existing traffic.

8.Helps Fine-tune Customer Service

Developers designed social media as a networking and communication platform. If you use these platforms to connect with customers, they can help humanize your company.

Customers will appreciate personalized comments on your posts rather than an automated message. Doing this acknowledges customers and will make them feel seen.

This practice demonstrates that you are attentive to your customer's needs. It also shows that you aim to provide the best customer experience.

Social media provides you with the opportunity to show your values in a public space.

Show that you listen to customers by responding to comments online.

Social media allows you to address business matters using interpersonal dialogue. Customers will look at you in a positive way if you show that their needs are essential to you.

9.Makes Marketing Analysis Easier

When launching a marketing campaign, you want to track the results to know if they succeed.

It is essential to know if a marketing strategy is driving results that can help your business. One benefit of a digital marketing strategy is that it allows you to measure results.

While traditional marketing can still be effective, it may be tough to study the results. There is no sure-fire way to track the origin of leads without asking all your customers.

With such digital marketing methods as social media marketing, you can prevent this issue.

Social media marketing allows you to track the results of your campaign. The same is true for other digital marketing methods, like SEO marketing.

For example, you may track your brand's SEO performance with Google (News - Alert) Analytics.

You can check various metrics with each marketing campaign. Metrics include impressions, comments,  clicks, shares, conversions, and more.

This is why it is easy to measure results when you are marketing on social media platforms. The metrics make it easy for you to know if your campaign is effective.

Tracking your results can also help you make campaign improvements. You can identify what is working for your business and what is not.

Marketing analysis provides vital insight into your campaign. These can help you see how you can improve your marketing efforts.

It is better to know how your campaign is performing while it is still running rather than once it is done.

Doing this allows you to save time by adjusting your campaigns rather than starting over. You can save more by improving your strategy as you go instead of trying again and again.

By monitoring your performance, you can run better marketing campaigns for your business.

10.Creates Brand Loyalty

If you are running a business, one of your goals should be to develop a loyal customer base.

When customer satisfaction is there, brand loyalty usually follows. This means that if you want to develop brand loyalty, improving your customer service is a must.

Social media is not only limited to the promotion of your brand's products. You can use these platforms to communicate with your customers.

Social media marketing promotes the development of bonds between brands and their audiences.

11.Establishes Brand Authority

Customer satisfaction and brand loyalty play a role in establishing brand authority. That said, the most crucial factor needed for this element is communication.

When consumers go on social media and see your brand, they will view your brand as more credible. That is especially true if you reply to customers and post original content.

Talking to customers shows that your brand cares about customer satisfaction. It also tells them that you are willing to answer any questions they might have. 

Satisfied customers share great products or services. They may usually turn to social media to show their appreciation.

Having customers mention your brand on social media can serve as an advertisement. It can prove brand authority and value to new visitors.

That can also mean that actual customers are doing the advertising work for you.

12.Saves Time and Money

Social media marketing is a cost-efficient way to advertise your products or services.

Creating social media accounts is free for almost all platforms. Paid (News - Alert) promotions are also low-cost compared to other marketing avenues.

Social media marketing provides a great return on investment even if you only have a low budget. It also allows you to save for other marketing and business expenses.

If you plan to use paid advertising on social media networks, remember to start small.

As your comfort level goes up, you can boost your budget and adjust your strategy. 

With social media marketing, you can boost conversion rates for only a small amount of time and money.

13.Connects You With Customers

Marketing on social media allows you to connect to your customers. 

It is also easy to look for your target audience on social media. Algorithms on the platforms group the same people with the same interests together.

This feature can make it easy for you to find a lot of new potential customers.

Facebook allows users to join communities and groups. Chances are that your target market can be in some of the groups.

You only need to find the groups and get involved. Doing this can help you help your audience and promote your product in the process.

You can also follow individuals who are active in your industry.

If you are promoting video games, you may want to follow popular gamers on social media. If you are promoting clothes, you may follow famous models.

If these users like what they see in your company, they may follow you back.

14.Provides Marketplace Insights

Social media marketing also gives marketplace insight. Talking to your customers gives you an insight into their thoughts and needs.

By looking at the social media accounts of your customers, you will see their interests. You may also discover opinions that you might not know if you do not use social media.

Social media as a research tool can help you get data that will help you understand your industry.

Then, once you gain a large following, you can use more tools to analyze the consumer demographics. 

Another advantage of using social media is the ability to group your content based on the topic. With this feature, you can discover which types of content get the most attention.

These tools allow you to measure conversions based on social media posts. The tools help you find the perfect combination for generating revenue.

15.Makes Your Brand a Thought Leader

Social media marketing lets you showcase your expertise publicly.

Sharing insightful content online can show that you are a leader and an expert in your field.

Remember that there is no definite way to become a thought leader. You need to rely on online networking tools to support your credibility.

If you wish to put yourself out there as an expert, use social media platforms and build a presence. Try to be communicative and connect with your audience.

Consistent uploading of high-quality content promotes your authority. Aligning your social media campaign with other marketing efforts can highlight your skill.

Remember that going the extra mile when marketing on social media can pay off. It will make your followers look up to you.

Connecting with your audience also creates a relationship that they will value. The connection allows you to become a notable influencer in your industry.

These are the reasons why investing in social media marketing is a must. If you want a cost-efficient way to promote your brand, marketing on social media is the solution.

Social media marketing comes with several benefits for a business. Consistent uploads and high-quality content can make your brand popular in no time.



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