TMCnet Feature
October 22, 2020

Why does it make sense to opt for business VoIP

Whether you are running a small business or a huge enterprise, VoIP indeed makes a lot of sense. That should ideally explain why businesses are dependent on VoIP systems, and more than one-third of the businesses have decided to opt for business VoIP systems. In fact, those of you who have a lesser number of employees can even opt for the business VoIP systems.

What makes business VoIP a good sense?

Well, several obvious reasons make it a viable option. However, if you are still skeptical about why you should go with business VoIP – the reasons here should help you find ways.

Ease of use

VoIP solutions have become one of the excellent options as long as usability is concerned. If you find any line going down, getting it restored would also be easy and simple with a Business VoIP solution. Since it is a cloud-based solution, you will find that adding more phone lines would be rather easy and simple to go with when you add more employees to your organization.

Business VoIP seamlessly improves the remote working compatibility. It lets your employees carry their your phone with them. In essence, it empowers your employees to become location independent.

Cost considerations

Switching to business VoIP has several cot benefits involved. One of the huge advantages lies in the fact that the business VoIP does not need you to pay the other tolls as with the traditional telephony services.

Most of the VoIP services charge you as per user basis than on the number of minutes, which can significantly benefit the VoIP service. Moreover, you do not need to spend any money on the exorbitant equipment, which further reduces the cost elements. The other additional services that form part of the VoIP services such as IM, video conferencing, and extra features further make it a value for money product in the long run.

Multiple numbers

VoIP service can also provide you with multiple numbers that can be used for certain specific functional areas within your organization. While some of the VoIP service providers offer these services for a nominal fee, some of them may offer it for free.

The multiple numbers can be a huge asset as it can be helpful in building a multifaceted business model. Make sure that you have been exploring the right service provider who offers a high-end service quality with such key components which tend to provide you with advanced features.

Virtual Assistant options

The business VoIP services come with a virtual assistant. It can be the built-in feature with some VoIP services while it may be an additional feature on some others. The Auto Attendant feature can seriously improve your performance with a fair degree of efficiency.

The virtual assistant can be a great option that can prove to be useful in greeting the callers with a prerecorded message or music. It can also direct the calls to the respective departments with ease. One of the biggest advantages of using a virtual assistant lies in the fact that the Virtual Assistant makes your organization look larger than it actually is in your prospective clients' eyes.

It can be used as a tracking option

The features such as advanced forwarding, Find Me, and similar other tracking services can prove to be extremely helpful in achieving better standards of performance. This will follow the person wherever he goes. In essence, your employee will be tracked wherever, or he or she is.

The tracking functionalities can also be helpful in letting you configure where the device should ring or where it should not ring. In fact, you can even map it with the employee’s cell phone or home phone to assist in an enhanced collaboration.

So, is VoIP the right one for you?

Finding if you need to use VoIP depends on the quality of your network and your exact needs. A VoIP service needs a huge bandwidth, and if your network is not capable of handling the service quality, you will end up facing issues. Check if the firewall and routers can handle the data for prioritising the capabilities you may have.

Unless your network does support it, never go for business VoIP. While VoIP is a great way to get access to an enhanced service quality, it is always practical to opt for Business VoIP; it would be practical to check your network compatibility before you opt for one.

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