TMCnet Feature
August 20, 2020

TMC Names Radisys 2020 Communications Solutions Product of the Year Award Winner

By TMC

Connect Open Broadband and Engage Video Assistant both recognized for exceptional innovation

HILLSBORO, OR, U.S. – August 20, 2020Radisys® Corporation, announced today that TMC, a global, integrated media company, has awarded both the Radisys Connect Open Broadband solution and the Radisys Engage Video Assistant product a 2020 Communications Solutions Products of the Year Award. The Communications Solutions Products of the Year Award honors exceptional products and services that facilitate voice, data and video communications that were brought to market or greatly improved upon in the last twelve months.



Connect Open Broadband

Radisys’ Connect Open Broadband is a carrier-grade, hardened, scalable and secure software-defined Passive Optical Network (PON) distribution based on open source standards with microservices architecture to drive rapid innovation and economies of web-scale. It is in testing in one of the world’s largest PON deployment. Radisys’ Connect Open Broadband:

  • Provides an open disaggregated broadband access solution allowing Communications Service Providers (CSPs) to utilize open software and whitebox hardware components to virtualize network functions to grow their networks with greater flexibility and implement innovative services more quickly than traditional proprietary solutions.
  • Employs microservices architecture and automation to enable on-demand scaling and deployment agility.

Engage Video Assistant

Radisys’ Engage Video Assistant (EVA) is the world’s first AI-based three-in-one Bot. It features video, voice and text capabilities that allows customers to have a conversation experience with a video call bot, an AI-enabled system that provides a conversational one-on-one video interaction experience—just like a live video call. EVA offers an effective way to construct customer engagement programs that use short, interactive video messages and enable callers to interact with brand ambassadors, subject matter experts, sales professionals and customer service agents as they deliver targeted messages with the right intent.

  • EVA allows enterprises to scale contact centers and marketing engagement while contact-center service providers, telecom and managed service providers offer the Video Bot as a Service to business customers. EVA will allow a variety of businesses to engage with existing customers and use the platform to attract and retain new customers through a tailored and interactive approach.
  • EVA’s perpetual availability, intelligent responses and delivers a new era of personalized customer interactions and digital engagement.
  • One of the largest tier-1 service providers in Asia, in collaboration with Radisys, has already launched a video call bot service to empower businesses of all sizes to improve their digital customer experience.

“Congratulations to Radisys for being honored with two Communications Solutions Product of the Year Awards,” said Rich Tehrani, CEO, TMC (News - Alert). “The Radisys Connect Open Broadband solution and the Radisys Engage Video Assistant are truly innovative products and are amongst the best communications products and services available on the market today. I look forward to continued excellence from Radisys in 2020 and beyond.”

“Radisys is honored to have two products receive the Communication Solutions Product of the Year award,” said Natasha Tamaskar (News - Alert), head of Global Marketing and Sales Enablement, Radisys. “We continue to provide open telecom solutions which allow communication service providers to expand their service offerings to their customers. These awards validate Radisys’ ongoing effort to deliver world class end-to-end solutions for our customers.”

For more information on Connect Open Broadband or Engage Video Assistant, visit www.Radisys.com.

About Radisys

Radisys, a global leader in open telecom solutions, enables service providers to drive disruption with new open architecture business models. Radisys’ innovative disaggregated and virtualized enabling technology solutions leverage open reference architectures and standards, combined with open software and hardware to power business transformation for the telecom industry, while its world-class services organization delivers systems integration expertise necessary to solve communications and content providers’ complex deployment challenges. For more information, visit www.Radisys.com.

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com and follow us on Facebook, LinkedIn and Twitter, @tmcnet.

For more information about TMC, visit www.tmcnet.com.

Radisys Contact:
Lori Mesecke (News - Alert)
Nereus for Radisys
503-459-9150
radisys@nereus-worldwide.com

TMC Contact:
Michelle Connolly
Marketing Manager
203-852-6800
mconnolly@tmcnet.com

Radisys® is a registered trademark of Radisys. All other trademarks are the property of their respective owners.




Edited by Maurice Nagle
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