TMCnet Feature
June 25, 2020

How Technology is Transforming the Legal Industry

The digital migration of the past few decades has had an impact on virtually everything. The legal industry has not been spared. The speed and flow of processes in the contemporary law firm is very different from what we used to see in traditional firms. Clients have different expectations too, and law firms are now using tech familiarity as a selling point. Read on for ways in which technology is transforming the legal industry.

1. Online-based lawyer-client communication

According to a survey, more than 60 percent of law firms have put in place telecommuting infrastructure for their lawyers. Telecommuting has helped lawyers work remotely and circumvent the hassle of meeting each of their clients in person. It has saved clients time and significantly improved lawyer productivity.

With people growing tech-savvy by the day and live-video platforms such as Skype (News - Alert) and Zoom continuing to evolve, telecommuting in the legal industry is far from hitting its zenith.

2. Firms are investing in digital marketing.

Digital marketing has become a success requisite in today’s highly dynamic world. Clients are searching for legal representation online, and law firms with comprehensive digital marketing strategies are getting the most business.

It doesn’t matter the size of your client base or how long your law firm has been in business; digital marketing will change your firm for the better. However, since most firms already have websites, blogs, and social media handles, you need to be different to get the most out of your strategy.

Instead of entrusting your needs with a general SEO company, go for legal SEO specialists such as Black Fin Marketing. Specialized SEO companies have a better understanding of the industry’s unique dynamics and are up to speed with market-shaping trends.

3. There are more advanced technology integration tools.

Artificial intelligence and IoT are encroaching on the legal industry, and it’s easy to see why. Almost all legal aspects – from research and trial management through to panel evaluation, e-billing, and matter management – can be improved by artificial intelligence and machine learning.

According to a RELX survey, 60 percent of legal executives reported experiencing growth in business areas supported by AI. The projection is that more and more firms will adopt AI, Blockchain, and other algorithm-based technologies as they look to bolster service efficiency and cut back on operational costs.

4. The risk of errors has declined.

Automation has made it possible for law firms to detect and remove errors on documents without foisting the task of proofreading on an employee. Small omissions and misinterpretations can add up to cause huge, potentially case-swaying inaccuracies.

With the help of artificial intelligence and machine learning systems, even the most negligible errors can be perceived and jettisoned.


The legal industry is highly rigid to change, but most modern technologies can be used to enhance rather than replace regulated procedural aspects. New technologies not only increase efficiency and reduce the workload but also boost your reputation as a firm.

Ensure you take a look at the future before incorporating any new technology into your firm’s operations. Whatever you take up should have a decent ROI and be relevant now and in the foreseeable future.

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