TMCnet Feature
May 06, 2020

Tips For Managing A Business During The Coronavirus Outbreak

The Coronavirus outbreak has completely changed the world this year, creating many new challenges for businesses. Businesses of all sizes and in all industries have had to adapt very quickly to the current situation, which has made it incredibly difficult to prepare and know what the best way of working is during this time. It will depend on your specific industry, but here are a few handy tips that will hopefully help your business to survive during these challenging times while also abiding by government and expert advice and protecting public health at all times. Read on to find out more.

Check for Government Support & Advice

The first step to take is to see what government support is available for your business, as this can help you survive financially during this difficult time. You should also find that there is advice on how you can safely run your business during this time so that you can stay well informed, not put anyone in danger, and find new ways of working.

Build a Governance System

Another important step to take is to create a governance system for decision making that relies on data. This will include short-term issues (personnel and daily operation), medium-term issues (cash conservation and layoffs), and long-term problems (the long-term economic impact of the outbreak and lockdown). There are many difficult decisions that need to be made, but breaking these down into sections and relying on data will help you to make smart decisions.

Keep Customers Updated

During times of crisis, it is important to connect and build trust, and this means that you need to maintain communication with your customers and provide support where possible. Reassuring those attached to the business that you are taking appropriate measures – along with outlining the steps you’re taking to stay open – is smart. Plus, you can also use social media to engage with your customers and reassure them during these unprecedented times.

Keep in Touch with Staff Through PBX (News - Alert)

Leading on from this, you must also make sure that it is easy for staff to stay in touch while working remotely. This is so that you can easily collaborate and work efficiently, but also to avoid staff members feeling isolated or unmotivated. This means having a high-quality PBX phone system in place so that you can easily communicate and benefit from features like conference calling. You can read a Grasshopper review online to find out more about one of the best PBX phone systems, one that will allow you to streamline internal and external comms throughout the outbreak. Good communication is key in a time like this, so it is very much worth investing in a quality phone system.

Use Downtime Effectively

It is hard to be positive in a time like this, but it is important that you use any downtime that arises as a result of the outbreak effectively. There are many good ways to do this, such as:

  • Developing new skills
  • Upgrading your operation
  • Investing in new technology
  • Setting goals
  • Planning for growth
  • Considering new opportunities

Businesses in all industries have had to adapt very quickly due to the Coronavirus outbreak, which is creating many difficult challenges. Hopefully, these tips will help your business manage during this difficult period and come out on the other side in the near future, stronger than ever.

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