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November 08, 2017

The Industrial Changes Caused by the Spread of E-Commerce Portals

If you have an online store or an e-Commerce portal, one of the challenges in your business is how to deliver products to the consumer in a timely, flawless manner effectively and efficiently.
Logistics is often a pain point in the online business world. Especially in special moments such as annual campaigns or promotions, where online shopping volumes are at their highest point, fulfilling consumer orders effectively and efficiently is a challenge that must be met. E-commerce plays as a whole from the consumer shopping experience.

Logistics is more than just delivering goods to consumers. It covers a much broader aspect, such as warehousing, inventory management, billing, packaging, labeling, shipping, cash on delivery, payment, and much more.

Challenges with logistics vary from ensuring products are delivered to consumers in a timely manner, to minimizing the possibility of product defects, to provisioning reverse logistics when consumers request product returns for damage or if they want to exchange types, sizes, colors, and other things.

Technology is also increasingly being used for ease of logistics monitoring. Various media such as email, newsletters, social media, advertisements, text messages and telephones are used to communicate with consumers and notify current information about the status of their order delivery. We can take the gambling world as a strong base for understanding the changes effected by the e-commerce era. Online gambling, in term of its platform, is the same as e-commerce. Online gambling helps many gamblers on all over the world play with ease. Anytime and anywhere, “the gambling maniacs” can play at their favorite online casinos, which are the best answer for quality gambling. With online gambling, there is no need to break through annoying traffic jams, no need to be intimidated by other players, no need to be bothered by the lively atmosphere – all factors in the shift in popularity of online gambling, from established, conventional gambling facilities.

Another thing to note is, in the world of online shopping, introductory staff is one point that directly relates to consumers, and is indirectly the face of the brand. It is important for e-commerce players to intensively control their delivery staff to be professional, friendly, and helpful to consumers.

In countries with rapidly growing e-commerce trends, such as Singapore and Indonesia, logistics is increasingly becoming a crucial backbone for market development because, if consumers do not get their products quickly, cheaply and reliably, the business will not grow. This market opportunity has been seen by several big players. With the increasing demand in the e-commerce market, the logistics industry, especially the service delivery or courier services, is increasingly showing developments with the emergence of new players in the market.

By adapting to change, every businessperson can minimize losses or conditions that can disrupt the business progress in the future.

Edited by Erik Linask
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