It’s no secret that moving towards a unified communications system is a pretty good move for businesses, regardless of size. When everything works together, users can access people and resources, no matter the location or communication channel, spurring productivity and boosting business processes at an economical cost.

Of course, getting all of the good that comes out of UC sometimes is better with a managed services company. With managed service providers, there’s reduced downtime, patch management, and infrastructure management, all so you can worry about what you need to worry about, which is running your business to its fullest extent. Going with managed services eliminates one less thing off the decision-making plate.

Companies like Unified Office helps businesses of all sizes take advantage of managed services through its solutions like Total Connect Now. Targeted towards the SMB market, this solution can integrate a variety of tablets, smartphones, and laptops with the office desktop environment. SMBs thereby gain access to such features as visual voicemail, audio/video conferencing, virtual receptionist, fax, and instant messaging.

Unified Office was one of many companies who made it to ITEXPO (News - Alert) Miami this year, showcasing their productions and solutions to attendees.

Rather than work with legacy equipment acting as nothing but pretty paper weights or dust collectors, a managed UC system allows for less hardware, which means less money being spent on hardware, which translates to money in the till for other, more necessary items.

What are some of the challenges businesses face when it comes to deploying the right communications solutions and how is Unified Office speaking to these challenges and needs?

Listen to what Tom Phelan of Unified Office had to tell TMCnet at this year’s ITEXPO Miami from this exclusive interview: