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May 08, 2013

Intellectual Property Rights, Regulatory Compliance and Corporate Governance Expert Stephen Beaver Joins Aspect

By Madhubanti Rudra, TMCnet Contributor

Aspect (News - Alert) Software has appointed legal expert, Stephen Beaver as the company’s senior vice president and general counsel. An experienced attorney, Beaver has served in a number of industries over the course of his career, including intellectual property rights, regulatory compliance and corporate governance.

In today’s face paced environments, businesses have to continuously evolve in order to keep pace with changing market needs. As the new VP of the company, Beaver will be responsible for accelerating Aspect's business processes, resources, and centers of concentration. As the company’s counsel, Beaver will also be responsible for making sure that the company stays within the limits of legal compliance, as it races for transformation.

Aspect Software aims to help their clients turn the unified communications into real business results. The company’s fully integrated solutions are aimed at unifying the three most important facets of modern contact center management: customer interaction management, workforce optimization, and back-office administration. The solutions are used by customer focused call centers all around the globe to seamlessly align their people, processes and touch points to enhance customer experience.

Carving out a strong position in the global communication space does not stop Aspect from seeking new clients and enhancing its services for them. One of the ways, the company seeks to enhance the quality of its services is by focusing on more efficient compliance programs. The new hire is expected to help the company take right steps in this direction.

“Steve will be instrumental in continuing our focus on efficient compliance programs as well as supporting our business development activities with customers and partners. We are delighted to welcome him to the management team,” said executive VP and CFO of Aspect Bob Krakauer, in a statement.

Prior to joining Aspect, Beaver was with TPI Composites as the company’s general counsel. TPI is a global provider of structural composite products for the wind energy, military, and transportation markets. Beaver played a key role in supporting TPI's growth strategy, customer contracts and compliance, according to a news statement.

Holding a Juris Doctorate from Marquette University Law School, Beaver also served as VP and general counsel of Swift (News - Alert) Transportation Company, the nation's largest truckload carrier.

“Aspect is a true innovator in helping companies rethink the interactions and relationships they have with their customers so it is a very exciting time to join the company. I'm looking forward to improving the business engagement we have with our customers in order to expedite the transformations they make with their customer contact operations,”   Beaver noted in a statement.

Edited by Blaise McNamee
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