Latest Articles |
Marketers Need To Implement Their Own CRM System For Customers -
06/23/2014
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Dallas Call Center Looks To Hire Additional Emergency Call Responders -
06/23/2014
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Technology Companies Come Together to Create Mobile SON Solution -
06/19/2014
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New SaaS Solution Helps Companies with Catalogue Production -
06/19/2014
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Booker Enters into Partnership with Como -
06/19/2014
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VidyoRoom Revolutionizes the Way People Communicate in All Industries -
06/19/2014
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AWS Remains Leader in Top Big Data Platforms -
06/12/2014
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AnyPresence Offers New Coding Solution, Xamarin -
06/12/2014
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Mobile Technology Usage on the Rise for Real Estate Agents -
06/09/2014
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Outbound and Cloud Continue to Work in Harmony for Companies -
06/06/2014
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Outbound and Cloud Continue to Work in Harmony for Companies -
06/06/2014
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AT&T Renews $10.4M Contract with Navy for VoIP Services -
06/05/2014
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Call Center Growth Seen Steady Through 2018 -
06/02/2014
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Smartphone Sales Continue To Rise -
05/30/2014
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Embedded Analytics Are In High Demand, Consumers Want Real-Time Results -
05/30/2014
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Call Center Plans On Increasing Employees Steadily Till 2018 -
05/29/2014
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Ukash Wins Innovation and Improvement Award -
05/29/2014
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Telemedicine Is the New Digital Way to See the Doctor -
05/23/2014
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Genesys Deploys Customer Experience Platform for NTT Communications' -
05/21/2014
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HIVE, CCS Deploy New Mobility Initiatives for Students -
05/13/2014
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FurstPerson Creates Innovative Smart Guide Hiring Process -
05/07/2014
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Tangerine Partners Up with Engage Mobility for New Mobile Game -
05/07/2014
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INAP Patents Next-Generation Routing Software, Managed Internet Route Optimizer -
04/30/2014
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SAIC Announces It Will Provide Capital for BlackBerry Enterprise Service 10 -
04/30/2014
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India Faces Hard Times as Contact Centers Move Elsewhere -
04/25/2014
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DOLE and IT-BPAP Create Action Plan for Contact Centers in Philippines -
04/25/2014
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Online Services Boost Customer Experience - and Retention -
04/24/2014
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Erongo Regional Electricity Distributor Launches New Contact Center -
04/17/2014
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Redline Extends RAS Service to Bring High Speed Internet to Remote Locations -
04/17/2014
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Capital Insurance Group and Guidewire Solutions Come Together On New Customer Platform -
04/14/2014
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The Internet of Things Market Set To Skyrocket By 2020 -
04/14/2014
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New Governmental Contact Center Opens In Abu Dhabi -
04/11/2014
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New Governmental Contact Center Opens In Abu Dhabi -
04/10/2014
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Accenture and FirstEnergy Announce Strategic Partnership to Deploy Smart Meters -
04/04/2014
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Wheelings & Dealings: GE Healthcare Acquires CHCA Computer Systems to Gain Access to Its Opera Software -
04/04/2014
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ACTIVE Network Adds Swim Manager to Activity and Participant Solutions -
04/03/2014
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Discretix and Opera Software Form Strategic Partnership -
03/18/2014
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Esurance Offers Customers Real-time Appraisals Through Video Chat -
03/18/2014
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PetSmart Becomes First Retailer to Sell Whistle Monitor for Dogs -
03/17/2014
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New Bill Designed to Create Energy Efficient Call Centers -
03/17/2014
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DigitalOcean Startup Grows to Bring in Over $37 Million in Revenue -
03/17/2014
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Redbridge College Moves Accounting Services to the Cloud -
03/17/2014
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GnuTLS Flaw Puts Developers and Users at Risk -
03/17/2014
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Big Changes in TeleSales Needed to Keep Service Alive, in Demand -
03/17/2014
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Fiber Optic Networks Are Being Deployed Throughout Florida -
03/10/2014
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U.S.-based Call Center to Hire up to 1,000 Workers in Philippines -
03/10/2014
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Accusoft Releases Prizm Content Connect for SharePoint 2013 -
03/05/2014
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Huawei Takes a Step Towards Revolutionizing Wearable Technology -
03/05/2014
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Aricent Group Releases High-performance M2M Services -
02/28/2014
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Facebook Ends Email Service to Focus More on Mobile Messaging -
02/28/2014
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The Growth of Connected Cars -
02/27/2014
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CounterPath Technology Creates Solution to Bridge Communications Gap -
02/27/2014
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G&D Technology Brings Contactless Payments to Australia -
02/26/2014
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The First HTML5-powered Virtual Desktop Launched By dinCloud -
02/24/2014
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University Takes Advantage of Everbridge During Campus Scare -
02/21/2014
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Comings & Goings: Matthew Vallance Named New CEO for HGS UK & Europe Offices -
02/19/2014
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Motorola and BlueStar Expand Successful Relationship Countrywide -
02/19/2014
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Chicago Mayor Creates Challenge for Local Technology Businesses -
02/18/2014
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Energy Star Gives Latest Certification to Assurants Solutions' Call Center -
02/18/2014
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Stay Safe: Keep Your Personal Information Secure -
02/17/2014
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Start-up Communications Company Sees Spike During London Tube Strike -
02/13/2014
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New Predictive Dialing Rules Leave Some Contact Centers Confused -
12/05/2013
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VoIP Services Help Companies Mobilize Their Employees -
12/05/2013
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It's All About VoIP on the Go -
12/05/2013
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WebRTC Offers Patients a New Way to Communicate with Their Doctors -
11/20/2013
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Convergence Solutions RCS Solution Gets Accredited By GSMA -
11/08/2013
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Convergence Solutions RCS Solution Get's Accredited By GSMA -
11/08/2013
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Interactive Intelligence CaaS Solution Wins TMC Cloud Computing Excellence Award -
10/31/2013
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Nectar Services Corp. Now Qualified with Lync, Named Depth Partner -
10/30/2013
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NTT Communication and Virtela Enter Into Mutually Beneficial Agreement -
10/30/2013
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Roseburg, Oregon, Grows as New Call Center Hub -
10/30/2013
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Care at Home Deploys AtHoc's Mobile Alert System -
10/29/2013
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Interactive Intelligence and OrgSpan Sign New Agreement -
10/25/2013
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Interactive Intelligence and OrgSpan Partner for Enhanced Social Customer Service Interactions -
10/25/2013
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Consumer Medical Devices Market Set to Reach $10.6B by 2017 -
10/21/2013
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Zetes Incorporates Lumidigm V-Series Biometric Technology -
10/18/2013
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AvePoint Releases New Secure Solution for Businesses, AvePoint Perimeter -
10/18/2013
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Network Automation Releases Beta Version of AutoMate 10 -
10/16/2013
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Mobile Call Recording Solutions a Must-Have for Businesses -
10/16/2013
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Machine to Machine Week in Review -
10/12/2013
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Lync Migration Week in Review -
10/12/2013
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Embedded M2M Solutions Week In Review -
10/12/2013
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Unified Communications is Changing the Way Call Centers Operate -
10/09/2013
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ADNEC Adds New Capabilities to Its Call Center -
10/09/2013
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Lync Migration Week in Review -
10/05/2013
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Embedded M2M Solutions Week in Review -
10/05/2013
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inContact To Host Call Center Software Solution Webinar -
10/03/2013
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VoIP-Pal.com Earns New Patents for E911 Technology -
09/30/2013
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Hospitals Invest in Life-Saving Video and Data Technology -
09/30/2013
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HireIQ Solutions Receives $1.5 Million Investment from TechOperators -
09/30/2013
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Online Processing in High Demand as Spindle, MerchantPlus Forge Partnership -
09/30/2013
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Embedded M2M Solutions Week in Review -
09/28/2013
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Lync Migration Week in Review -
09/28/2013
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Call Center Software Week in Review -
09/28/2013
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Victoria Beckham to Make Documentary Using Skype -
09/27/2013
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Apriorit Advances in VIMo Technology -
09/26/2013
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Foundation Financial Group Completes VoIP Conversion -
09/25/2013
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RedSky Introduces New E911 Solution -
09/25/2013
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Android Users Can Now Lock Down, Virtually Wipe Mobile Devices -
09/25/2013
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Airports and Airlines Continue To Disappoint Mobile Obsessed Consumers -
09/25/2013
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Insured Spend Almost $5000 Out-Of-Pocket -
09/25/2013
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Employees Don't Get Access to Latest Tech Devices at Work -
09/25/2013
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Embedded M2M Solutions Week in Review -
09/21/2013
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Lync Migration Week in Review -
09/21/2013
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The TCPA Updates Outbound Dialing Legislation and Consumer Protection -
09/17/2013
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Embedded M2M Solutions Week in Review -
08/31/2013
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Lync Migration Week in Review -
08/31/2013
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Battle of the Platforms Recognizes Xively and Etherios M2M Technology -
08/29/2013
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Black Turtle Services Hiring 1,000 Utah Employees for New Call Center -
08/29/2013
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Equinox Global Telecommunications Expands Dark Fiber Technology -
08/29/2013
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Call Centers Face Some Backlash from Disgruntled Employees -
08/27/2013
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Embedded M2M Solutions Week in Review -
08/24/2013
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Motorola Solutions' Study Links Technology and Warehouse Expansion -
08/22/2013
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Ad-Dispatch and Walmart Team Up on 'Man of Steel' App -
08/22/2013
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Cloud Contact Center Provider NewVoiceMedia Opens North American Headquarters -
08/21/2013
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MS LifeLine Continues To Offer Multiple Sclerosis-Affected Call Center Resources -
08/20/2013
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Keep Your Mobile Data Safe in a Few Steps -
08/19/2013
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WinTech LLC and Olea Partner to Bring More Self-Service Kiosks to Market -
08/19/2013
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Ingram Micro and SquareTrade Sign Multi-Year Agreement -
08/19/2013
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Embedded M2M Solutions Week in Review -
08/17/2013
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Lync Migration Week in Review -
08/17/2013
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Call Centers Open in Spain with Hopes of Boosting Economy -
08/12/2013
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Lync Migration Week in Review -
08/10/2013
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Embedded M2M Solutions Week in Review -
08/10/2013
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American Airlines and AwardWallet Form Strategic Partnership for AAdvantage -
08/08/2013
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Kohls Set to Hire Additional 500 Employees for Its Wisconsin Center -
08/06/2013
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AT&T Tops Customer Service Survey, First Time in 10 Years -
08/06/2013
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TMCnet Microsoft Lync Solution Week in Review -
08/03/2013
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TMCnet Embedded M2M Solutions Week In Review -
08/03/2013
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Coginov AnswerClick Adds Chat Module for Agents -
08/01/2013
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Investors Bank Picks Fiserv to Handle Enterprise-wide Banking Solution -
08/01/2013
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iOS Application, CamFind, Surpasses 500,000 Download Benchmark -
07/31/2013
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Quick Request Creates Mobile Application To Increase Customer Satisfaction -
07/30/2013
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UK Insurance Companies Missing out on Customer Data -
07/29/2013
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Embedded M2M Solutions Week in Review -
07/27/2013
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Microsoft Lync Solution Week in Review -
07/27/2013
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Sonus Networks and F5 Networks Enter Strategic Partnership -
07/26/2013
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Data Center Risk Index Includes Solar Flares -
07/26/2013
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Precise Biometrics Develops Tactivo Mini for Android Users -
07/25/2013
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IBM Helps South Korea's NS Shopping Enhance Customer Satisfaction -
07/25/2013
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Level 3 Communications Extends Microsoft Lync Capabilities -
07/23/2013
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Consider Making Your Office Completely Paperless -
07/22/2013
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Robotic Technology Continues to Soar in Healthcare -
07/18/2013
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MyMedicalRecords Introduces Digital Prescriptions to Patients -
07/18/2013
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Acrobits Expands Capabilities to Include Windows by End of 2013 -
07/18/2013
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Merrill & Associations to Use GENBRAND's NUVia Cloud Service to Back UCaaS Platform -
07/18/2013
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WRNTY's SupeRep App Now Compatible with Windows 8 -
07/17/2013
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Siemens Enterprise Communications Releases More Details on UC platform, Ansible -
07/16/2013
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M2M Evolution Week in Review -
07/13/2013
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TMCnet's Microsoft Lync Solution Week in Review -
07/13/2013
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TMCnet's Mobile Security Week In Review -
07/13/2013
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ShoreTel Enters into Partnership with Williams F1 Team -
07/03/2013
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Lync Migration Week in Review -
06/29/2013
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Cloud Call Center Week in Review -
06/29/2013
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M2M Technology Continues To See Growth, Conserves Water in India -
06/27/2013
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Call Centers Are In High Demand, New Hires Wanted -
06/27/2013
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New Contact Center Set to Provide Help to Wounded Warriors and Veterans -
06/27/2013
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YCD Multimedia Upgrades RAMP Solution to Include HTML5 -
06/27/2013
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TMCnet's Lync Migration Week In Review -
06/22/2013
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Lync Migration Week in Review -
06/22/2013
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YCD Multimedia Upgrades RAMP Solution to Include HTML5 -
06/21/2013
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O3b Networks Signs Deal with Maju Nusa to Bring Internet to Rural Areas of Malaysia -
06/21/2013
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Civitium Releases New Crowdfunding Application, Crowdfiber -
06/19/2013
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Independent Mobile Video Company Vuclip Reaches Over 80 Million Unique Mobile Users -
06/19/2013
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Bluegrass Cellular Signs Multi-Year Contract with Interop Technologies -
06/19/2013
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CISCO Creates Secured Network Using pxGrid Technology -
06/19/2013
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CISCO Creates Secured Network Using pxGrid Technology -
06/18/2013
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The Container Store Upgrades its Mobile Website with New Features -
06/18/2013
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Employees Personal Devices Cause Great Security Risk for Companies -
06/12/2013
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AT&T Brings New Unscripted Series to Social Media -
06/12/2013
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Vidtel Announces New Video Conferencing Solution MeetMe -
06/12/2013
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Talkilla Plans to Launch Real-time Communication Service in FireFox -
06/11/2013
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Amazon Offers California Consumers New Grocery Service, AmazonFresh -
06/11/2013
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Interactive Intelligence Group's CaaS Contact Center Solution Wins Pioneer Award -
06/06/2013
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Bright House Network App Now Offers Free SMS Text Messaging -
06/06/2013
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Nonprofits Can Benefit From Implementing a VoIP Communications System -
06/06/2013
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MS LifeLines Call Center Earns Re-Certification for Customer Service -
06/06/2013
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Obama's Former CTO, Harper Reed, Working On New Mobile Commerce App -
05/31/2013
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Canadian Radio-television and Telecommunications Commission Fines Seven Organizations -
05/31/2013
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YouTube Adds Slow Motion Feature to Video Editor -
05/31/2013
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Alteva Launches UCaaS Solution Geared Towards Legal Firms -
05/30/2013
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Apple Settles Water Damage Lawsuit for $53M -
05/30/2013
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Twitter Wins Spam Lawsuit against TweetAdder -
05/30/2013
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The City of Saluda Considers Hiring Transworld Systems -
05/29/2013
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Addonics Technologies Adds AES 256-bit Hardware to Products -
05/29/2013
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Christchurch Opens New Customer Service Center -
05/23/2013
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Delta Air Lines Plans to Expand Minnesota Call Center -
05/23/2013
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The University of Technology Sydney Plans To Deploy New SDN Network -
05/23/2013
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Handheld Health Device Can Measure Your Vitals From Your Forehead -
05/23/2013
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Apple Plans On Integrating Flickr, Vimeo into iOS 7? -
05/23/2013
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Metaswitch Deploys MetaSphere Hosted Business Services Solution to Snap -
05/22/2013
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Ixia Improves Call Center Reliability with New Contact Center Solution -
05/22/2013
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Toshiba America Releases Call Manager, A BYOD Mobile Application -
05/21/2013
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Motorola Solutions Releases Three Products Designed for Extreme Weather -
05/21/2013
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SAP AG Partners with Mocana on New Security Application -
05/21/2013
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Kohl's Moves Platform to Cloud with ININ's CaaS -
05/17/2013
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iNEMI Releases New Roadmap Study -
05/16/2013
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Genesys Launches Its Proactive Engagement Solution -
05/16/2013
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iotum Announces Acquisition of Global Conferencing Partners -
05/15/2013
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Visafone Donates Laptops To FCT Public Complaints Commission's Call Center -
05/15/2013
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